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We had a water heater flush, a.new brass coupling added and plumbing expection on a recently purchased condo👍Andrew Rowe, great job, answered all of my questions, excellent customer service, 10 stars to Andrew

Expedient, professional and courteous. From the moment the phone was answered to completion of service. Highly recommended.

Mike was a very nice guy and did a very meticulous job with our HVAC system. He cleaned the blower which hadn't been cleaned for several years, it looked brand new when he finished. I'd recommend him to anyone!

He is very respectful. Answer all of our questions. Was very professional. He was very quick with job. Told us and show us what he did. Very nice. I would recommend him to anyone.

David was great. Through and professional without a hard sales push. I highly recommend him as your technician.

Wesley was very kind and professional. I think Hoover is one of the best plumbing companies in Michigan.

Fantastic experience from the beginning to end of the service project. Scheduling was a breeze. Chris came out and assessed the worker order. The technicians, Steven and Colin exhibited a depth of knowledge and expertise completing the plumbing work order. Highly recommend utilizing Hoover Plumbing Heating Cooling services. Timely - Professional - Courteous!

Dorian: The Tankless Water Heater Whisperer. I'll keep this relatively brief because the facts speak for themselves. After 16 months of failed service visits, misdiagnoses, and a water heater so unreliable that I rigged up a camera and remote reset just to survive shower time, Hoover Plumbing's technician Dorian fixed everything in a single visit. He identified five installation errors — left behind by a previous plumber — in under 60 seconds. Not 60 minutes. Not after running diagnostics. Sixty seconds. The man walked in and immediately knew what was wrong. Dorian was professional, thorough, and explained everything clearly. The work was done right, the quote was fair, and the results have been perfect ever since. Zero issues. Hot water on demand. A happy household. If you need tankless water heater work done — especially Navien — Hoover Plumbing is who you call. Ask for Dorian. You'll wish you'd found him sooner.

Quick and efficient, with good communication. I'll be receiving another service later this week and I am glad to have help with my plumbing system. Paid a little extra for a membership this year

I had an excellent experience with hoover Plumbing! Matthew came out to my home and did an amazing job snaking out my drain. He was super professional, knowledgeable, and really took the time to explain everything. I highly recommend hoover plumbing!

Professional and good communication

Called Hoover Electric for an AC issue and they were able to come out promptly. The technician identified the problem quickly, and got the system cooling again without any delays.

Our shower temperature had become difficult to control consistently, sometimes getting too hot too quickly. The plumber adjusted and recalibrated the shower valve to improve temperature balance and response. The service took less than two hours. Compared to before, the shower feels much more comfortable and predictable to use daily. Temperature changes happen smoothly now instead of fluctuating unexpectedly. We appreciated that the issue could be solved through adjustment and maintenance instead of requiring complete fixture replacement. It’s a smaller repair that improved everyday comfort immediately.

Mike gave us an estimate for a sewer line replacement. He was knowledgeable and gave a thorough assessment and estimate for the sewer replacement.

The plumber was great and professional. Fixed the problem and gave me additional options.

One of my breakers kept tripping and turning off power in just one part of my house. I called another electrician and they were only at my house for maybe 45 minutes stating they couldn't figure out the issue and thought it was a melted wire in a wall. They recommended some other company and when I called them, they didn't even do residential work. I decided to call Hoover instead and Dalton came out and was so very knowledgeable and reassuring he would be able to figure out the problem. And even though it did take a few visits, he and Matt were able to pinpoint exactly what was wrong and were able to resolve it. I cannot recommend Hoover enough. They were determined to find the problem and not just pass me off to another company. They were efficient and friendly and also bonus that Matt absolutely loved my dog as well.

Hoover came out same day as I called them, and replaced new furnace, Air Conditioner and Air Filter the very next day. I love how they communicate every step with you from beginning to end. They send out a picture of who is coming to your house which I really appreciate and everyone they sent out was excellent from the appraisal guy to the salesperson to the installers. David, Matt, Bradley and Justin were fantastic. I gave David a little bit of a hard time as I was in shock at needing a new furnace but I think he recovered. lol. Matt did an excellent job explaining everything to me and Brad and Justin did an outstanding job installing Everything was done in one day, everything is working properly, explained throughly, and cleaned up beautifully. I would highly recommend Hoover to anyone at this point. I hope their customer service is as good as my initial experience with them.

Friendly fast courteous thorough