Customer Reviews

Wonderful job. Thoroughly looked at everything and found the issue. Wonderful timing and now I have power!!!

Matthew was very efficient, pleasant and helpful! I’m so glad that I have the VIP membership! The emergency call to unplug my sink was no charge because I have my membership!

Matthew did a great job.

Our service technician, Dorian, was absolutely wonderful! He was funny and very informational and very straightforward, but in a very helpful way 🙂 since I had to deal with this while my husband was out of town, Dorian helped me understand what was going on and what needed to be done moving forward. Dorian was thorough and very easy to work with! Thank you!

Dorian was great..was professional and answered a lot of questions.

On time and did great job explaining everything.

Excellent service. Very skilled and knowledgeable. We will use Hover always going forward.

Brendan and Hoover came first call the next day and helped me with my outlets! If I’m ever in need Hoover is my first choice

Dalton was awesome! Very personable and explained everything real well. Would highly recommend

My experience with Eric and Hoover Electric, Plumbing, Heating & Cooling was excellent. He addressed the necessary repairs and completed a thorough safety inspection that was included with the service call. While there are a few additional items that need attention, there was no pressure to have them fixed immediately since they were not major safety concerns. Eric Wedin was knowledgeable, professional, and pleasant to work with. I will definitely be having them return and would highly recommend them for any electrical needs.

Matt did a fine job with electrical system inspection and resolution of a GFI electrical outlet problem.

Very professional very thorough. It was a pleasant experience and everything works.😊👍

Great attitude, knowledge and experience. Danny was polite, professional and honest.

Professional, knowledgeable, and courteous.

Tyner is very professional and courteous doing his job. He makes sure everything is working correctly before he leaves. I hope you give him a bonus for jobs well done.

The service was amazing quality. Jack really helped me get an idea of the job because I was thinking about potentially doing plumbing and was very respectful to my family and I. Didn’t feel rushed and an overall amazing experience!!!

Timely and efficient service. Highly recommended and I will definitely contract with them again in the future.

He was clear and concise to what was wrong I would recommend him to others

Shane was very helpful and gave me detailed instructions on what to do for the future.

They solved my problem quickly and effectively

John did an excellent review of my furnace. He gave me a thumbs up on my furnace being winter ready! Happy Holidays John and the whole Hoover Electric Plumbing Heating & Cooling family!!

John located the problem and promptly fixed it.

Dave Doncic did an excellent job performing the furnace service on our house furnace. Very professional and very knowledgeable technician.

Jared is very knowledgeable and helpful.

Hoover Plumbing took care of my shower drain, which has been draining slow for awhile. John quickly cleared the drain and offered a VIP Membership. I elected to pay for the one year membership.

John is the best out there when it comes to boilers. He’s so knowledgeable in all aspects of the equipment. He brought my old boiler back to life right before the holidays. He’s also very respectful of my property. He’s extremely professional, insightful, prompt, answers every question meticulously, educated me on the boiler health; and just knows what he’s talking about and his business. I highly recommend him and Hoover!

The service professional Eric was great in explaining everything I asked him about and completed the job in a timely manner I would recommend Hoover 👍🏾

Where do I begin?! Aaron was by far the most knowledgeable professional courteous and insightful plumber I've ever dealt with . He spent so much time explaining what was wrong with my water softener and gave detailed options for resolving.i so appreciated his work ethic and commitment to his profession

Amazing job by Tyler and Aaron! They were super polite and professional. They did a great job installing my new HVAC. They explained the features well and left everything nice and clean. Highly recommended!

Ryan did an outstanding job from start to finish. He was extremely thorough, took the time to walk me through the system in detail, and explained every option available in a clear, straightforward way. I never felt rushed or talked down to. He answered every question, helped me understand the pros and cons of each option, and ultimately guided me toward the best path forward based on my needs. It’s rare to work with a technician who combines technical expertise with great communication and professionalism. I would absolutely recommend Ryan and would be happy to work with him again.

Blake was very professional and was very knowledgeable. We would definitely hire him again if necessary.

Brennon and Iddrisu were very professional and got the job done in a timely manner.

The technician was very knowledgeable. I felt comfortable with him. He reviewed my options with me, made recommendations that made sense and tried to accommodate scheduling.

Aaron was fabulous! He is very thorough and truly knows how to handle and fix every issue. I highly recommend him!

Chris. Was honest and detailed. I was surprised that he said he can do the job today when my water heater tank was leaking. Other companies would of have not done that. Two "BIG" thumbs 👍 up for Chris. He was very nice as well. Thank you! HOOVER

David was my technician for my annual furnace check-up. He got right down to business and was able to do what he needed with little direction from me.

Melissa was fantastic, unlike the thermostat

Cameron and Giovanni from Hoover Plumbing/Heating came out to advise on an HVAC. This was our 3rd or 4th experience with Hoover. Each time the technicians were on time and very professional. Problem solved! I highly recommend Hoover, and have already referred them to someone who has now had great experiences with their service too!

Furnace inspection. Great service‼️

Huge help. Great expertise.

Eric was very professional and thorough! He explained everything in detail.

Fixed my heater same day!

Matthew was great. Very professional, efficient, and very helpful explaining all of the issues

Very personable and educational!

Repaired electric items not properly operating Excellent professional servive

Extremely professional.

Aaron was a very friendly & knowledgeable. We were pleased.

Eric was wonderful. Highly recommend. Very personable and knowledgeable. Found and fixed the problem and communicated well. Great experience.

On time, professional, knowledgeable

Chris Linton from hoover plumbing did an outstanding job with my toilet repair. He explained everything he needed to do as well as evaluating my other toilets. If I have any future plumbing issues....I hope hoover sends Chris back to my house. The price was fair for the excellent work as well as the advice I received

We had a great experience with our plumbing inspection today with Hoover. Justin was incredibly kind, patient, and knowledgeable. He took the time to walk me through everything he found, and explained what was an issue and what wasn’t, so I fully understood the situation and felt comfortable moving forward. He never made me feel rushed or pressured, which I really appreciated. Highly recommend Justin and the Hoover team!

John went above and beyond And found the problem instantly with our heater I feel like he didn’t have to do what he did, but he did and put us in a better situation 🙂

Excellent quick service

Electrician arrived super quickly! He was very knowledgeable with all of my questions (which was a lot) and fixed another thing quickly. Inexpensive based on other places. Definitely a recommended service!

Matthew was a super nice guy, and was able to quickly get my clogged sink working again. No charge since the service call was part of our plan.

The technician Greg Dugan did a great job in performing the whole house electrical checkup service and he was very professional in providing the suggestions for future maintenance of the whole system.

I was at a loss with no hot water and no answers to resolve this problem. Then the stars aligned and I called Hoover for help. In swooped their dream team just in time. Dorian,his supervisor, and Brendan.put their knowledge and expertise together and diagnosed my problem! Tom at DTE even stepped up to help. End of story : We have Hot Water!!!!!! They came to my rescue right away, on this cold winter day. THANKS to all at Hoover!

John was very helpful and he knew what he was doing and I learned a lot about my furnace

Our technician, Jack Quartuccio, arrived on time and immediately checked out our complaint that our upstairs tub was not draining. He quickly found the problem and got things draining right away. He was very professional and courteous. I will use Hoover again if this is the kind of expert service I can count on.

Very friendly, professional, thorough, took time to explain details, discussed available options and safety concerns.

Amazing people amazing company

David did an excellent job. I waited several weeks so that I didn't make a hasty review. He came to do our free HVAC inspection that we get with our annual service and he was very thorough and informative.

Chris was very kind and friendly. Thank you

Jared was prompt, professional and knowledgeable. He took care of my issue immediately.

Outstanding work at a very reasonable price. Still amazed that I booked my appointment for same day service. I would recommend them to anyone.

John was so nice and efficient. Very helpful.

Timely, thorough and polite. Excellent service.

Tech Taylen was on time, pleasant and efficient! Problem identified easily and fixed on the spot! He answered questions and was very helpful. The scheduling and check in process and communications are the best! Being on your service plan is a great thing for my peace of mind!

He was soooooooo professional and honest. Man of character

John was great! He was able to come out very quick, very informative, kind, and efficient. Also very honest which is appreciated!

Melissa was knowledgeable, personable, and had a thorough knowledge about our furnaces. She performed many tests on our 12 year old Goodman furnace. Our second furnace services an addition to our home well before we moved in 10 years ago. It had rusting and a perforation on its vent pipes. Melissa and Evan did a great job rerouting and replacing the pipes.

Great work. On time and out in a timely manner

Very quick emergency response. I got home to no heat - house at 48 and outside temperature going down to 10 degrees. They had John out to my house that night. I particularly appreciated that I was able to talk to a real person. Many of the other companies had an AI answering service … I want a real person when I’m in trouble!

Ryan is amazing, he explains what he has done, what he discovered and what I need to do to keep my furnace in good working order. Hoover representatives keep me informed on when the technician is scheduled to arrive

Staff was pleasant. They called me to let me know John my service guy was on his way. Very nice man. Explained everything he was doing and he was very thorough on the inspection of my AC. I recommend this company 👍👍👍

Although the news he gave us wasn’t great….money….John was great. Timely, polite, professional, explained as he went along, what was needed, etc. Good guy.

Dee was amazing to work with during this emergency. Very grateful for the work.

Melissa Knowledgeable efficient professional polite and a great representative of Hoover. I Will definitely request her again. Also, recommend to her & Hoover to my friends

Friendly, professional, and honest, always top service!

Hoover came out same day, which is the 2nd time in a row they’ve done that. - great customer service! Wes was knowledgeable and did great work. He replaced some copper gas lines, installed a new toilet and ran a new water supply line and shutoff valve; skillfully.

Aaron was great today! Personable and knowledgeable about everything we needed fixed. I have hot water again❤️

Tyler was amazing I appreciate his patience as it took me a while to get to the door he was understanding and informative

The house was very cold. Mr Parsons checked the thermostat first and explained I needed to replace the batteries! He checked the furnace and confirmed it was operating as it should.

Very happy with service. Bought the full pkg of services.

Blake was great and did a fantastic job! He was knowledgeable, considerate and through.

Eric carefully assessed what services I will need and gave me an estimate.

John was very clear explaining the issues, and was very helpful and professional. Thank you!

Joseph very thorough and professional.

Timely, thorough and polite. Excellent service.

Tyler was very knowledgeable and had great customer service. Thank you for coming out in the freeze rain to assist with my plumbing.

Had great service on a pretty complex project from Danny and Brennon. Communication from the central office was prompt and happy with how the work turned out.

Marquan was professional, polite and answered all my questions.

Blake did a great job-took lots of pics-and thoroughly explained everything he did. He’s a good ambassador for your company!…Susan & Dwight Logie

Chris was pleasant and easy to talk to. Answered all my questions.

Called Hoover, Dave came and gave estimate on a timely basis. Following Monday, 10/07 Dave and Bill did an excellent job in 2 1/2 hours. Totally satisfied. Thank you

Service was great. Price felt like i was extremely overcharged. Replacing one GFCI outlet cost me $460.00. That's insane

Unfortunately the amount to replace my leaking bathtub fixtures was way out of my price range. Hope to find it cheaper or I will learn to live with it

Very calm and knowledgeable. He explained everything very well.

They came very quick and helped sort out the problem. The technician was super professional and thorough. Highly recommend!

Dorianbwas very professional and informative. Hoover never has failed us.

Came back for a null function after two years and it was covered under warranty.. Superior service!!

He fixed my garbage disposal, Thank you!

I am absolutely ecstatic about the service I got from Shane and Aron from Hoover. After getting no timely response / respect from two previous electric companies I called, Hoover came out the next day to install a transfer switch and other assorted parts. One day! Their price was very competitive with the one quote received, the difference being they actually came out and performed the service. The small companies are a bit cheaper, but they put you off forever, with no apology at all. Shane and Aron were extremely kind with me, let me watch and ask questions during the process. At my request, they stayed and the explained how everything is to be properly operated (a mini-training) before leaving. I cannot overstate how pleased with them and Hoover. 10/28/2023 New Review I needed a redo on the electrical outlet from the prior installation. Hoover sent out a technician the very next day. He properly diagnosed the problem and installed a different outlet which addressed the problem. It was covered under under guarantee, but my Hoover membership would cover anything else. I like Hoover's responsiveness to it's customers. Update 12/08/25: I had Hoover do a routine furnace inspection today. It found and documented a crack in the heat exchanger, which is a serious problem. Chris, their technician did an excellent job, and I am appreciative of his expertise. Furnace needs replacement, yes, but we have been spared from the danger of carbon monoxide exposure heading into a severe winter and high furnace use.

Ryan was exceptionally professional, kind and open to questions and explaining what he was doing.

Very responsive client service and was able to get an appointment same-day especially given the coldest day of the year. Technician (Cameron) was very thorough and explained everything he did to fix my furnace issue. I will be a return customer!

Experienced and professional crew , fix the problem in 15 minutes

Tyler, was very professional and courteous. He gave us a full explanation of what he was going to do and he did it efficiently. Our drains work well now.

Aron was very very helpful and professional. He made me feel comfortable and answered all of my questions expertly. Thank you so much!

Wesley did all he could to dislodge frozen kitchen pipe. He’ll have a snaking crew dispatched and verbally suggested a repair to hopefully end the frozen pipe issue once and for all.

Jared Gill was very understanding and prompt in taking care of my concerns. He was very professional, and pleasant to talk to.

Thank you, to the entire team at Hoover EPHC! Professional and considerate service technician Wesley Green took good care of us and our property during a main value replacement. The team also worked with my personal requirements as a disabled veteran and provided discount based on my status. I am highly recommending this company!!!

Kyle provide exceptional service

Very professional, efficient, quality work. Explained everything while listening to my concerns with the issue and took care of everything. Will definitely be a repeat customer.

He was great and knowledgeable over all nice person

I called in a slight panic because I needed the work done immediately. They accommodated me and had someone out within an hour. The tech was polite and helpful. I recommend this company.

Chris did a great job of discussing his inspections/findings with me, explaining details and pricing step by step. That really helped me understand what needed to be done. Chris was very pleasant, knowledgeable and didn’t mind my many questions!! Hoover was the first of my 3 chosen companies to get an estimate from. Because I was so impressed with Hoover, they set the standard for what I was looking for in a plumbing company. Chris was a big part of that standard. His personable manner kept Hoover at the top of my list, even when other companies prices were comparable. Thank you so much!!

Had a wonderful experience with Hoover with electric. The technician arrived on time and was very professional. He took the time to explain everything and went over all of our options with us so that we could make the best possible decision.

Very polite and clean.

Delton did a wonderful job!!!!!!!!!

To whom it may concern, Blake M is an awesome tech that pays attention to details when servicing my furnace. I highly recommend Hoover for your furnace maintenance needs. Remember to ask for Blake M, or someone just like him!!

Brendan is very personable and explains everything in layman's terms. He is a very good man to have on your team.

Friendly, knowledgeable, answered all my questions, offered suggestions.

Chris was very considerate and explained everything clearly.

Jeff was very nice and knowledgeable. I would be happy to work with him again!

Hoover never disappoints in getting the job done quickly, with great service and a fair price! #Hoover#1. Thank you Byron!!!

Joe was a very kind technician and did a wonderful job In no time at all, very Cleanly make sure everything worked perfect before he left all in all good experience.

Cameron was great. He was honest and efficient. He went through everything that he did and explained how the vip membership may be a good idea for us. Glad we made the call for them to come out! We will definitely be taking advantage of the vip membership and using them for future service calls!

John was great and I'd recommend him in the future.

Chris Meyers! He did very good job! Have a great day!

I was very pleased with my install for the furnace and central air. Everything was explained thoroughly and they kept me updated on the install process. I highly recommend this company

I had them out, and although the blockage took a more extensive job to remove, I was very pleased with the professionalism of the plumbers. They explained my options and didn't push me to go for the most expensive option first. We worked our way up, and although my sewer blockage was nasty, they got it as quickly as possible without delays. The office staff was invaluable, and the price was satisfactory. Higher than I wanted but lower than expected. This is the first plumber I would recommend without hesitation.

The technician was very informative and knowledgeable.

Jared Gill was excellent!!! He did everything I could ask of him and fixed my issue!!!! Very professional!!!! Tyler Tilk did and excellent job with my plumbing issue! Very thorough and honest!

Matthew was very helpful, explained every step of the process and procedure. He is extremely courteous and kind.

Went above and beyond to help figure out out issue would definitely recommend

Excellent and professional service.

Outstanding tech and communication skills.

Tristian was prompt and professional.

Chris, our technician, was prompt, personable and knowledgeable; we definitely feel we’re in good hands working with him.

Very polite and professional. Helpful notification reminders. Overall experience was wonderful with every service call. I have used their services for heating, cooling and electrical. Will be using Hoover for as long as they're in business.

My experience with working with Jared, who came up to My Home was exceptional. He’s very professional very knowledgeable. Also, when calling into the office, I’ve had nothing but a positive interactions with the employees that were assisting me on telephone calls.

I just had Hoover come out to fix an issue I was having with the pressure in my shower. The technician, AJ Demasellis, quickly diagnosed the problem and fixed it. This is the second time I've used Hoover for an issue in my home and each time I've received great service from techs who were friendly and efficient. I'm not hoping for anymore issues with my house that I can't fix myself, but if another arises I'll definitely call Hoover to handle it.

Very professional. Was satisfied with the job. He replaced the two switches in the basement. He also checked out the electrical panel. And the switches to the ceiling fan in the living room.

Austin was polite and professional and a huge help!

I have worked with Chris many times.He is very knowledgeable, professional and friendly!!

Very professional and friendly.

My elderly brother had no hot water on Thanksgiving, and when I called a couple of plumbing companies the next day, they were not able to send someone out until the following week. However, Hoover sent Dorian out within an hour or so and he fixed the problem in minutes for under $100. My brother was planning to drive to Menard’s to purchase a new water heater, which he ultimately didn’t need. I spoke to a very pleasant and understanding woman on the phone, and I highly recommend this company!

Excellent problem-solving and prompt service delivery.

On time and did great job explaining everything.

Very professional and reliable.

Joe did a great job and was very honest and professional. Hoover will get a very good recommendation.

Very nice and professional and explained everything

Chris was very informative, friendly, and efficient. I highly recommend him and Hoover! Thank you!!!!

One very good technician! You’d be lucky to have Jordan as your tech. Very knowledgeable and thorough.

Quick response with several updates throughout day of ETA Very professional tech and took care of issue

Matthew was polite but I was disappointed that he was not prepared to solve the plumbing problem I had described to Hoover.

Both the technicians that came to give a quote we’re very professional very honest in their opinions and very trustworthy

Jordan was very professional.... explained everything.

Brendan was very helpful, professional and patient!

Austin was very helpful. The pricing is reasonable. Will definitely call them again.

David Dunlap arrived for our annual heater inspection within the (8-10am) window. Very professional and courteous; wore shoe covers, asked for the location of the thermostats and boiler, and took it from there! I got a detailed report of his findings and we are good to go. I didn’t include the price because the inspection is included with our annual membership.

Called and got same day service to have a drain pipe rerouted. Great customer service from Amber on the phone and Jeff with the repair.

Very professional and explained the way to avoid future problems. Unclog the kitchen sink.

Dalton did an excellent job fixing the issue I had with my circuit box. He was professional and courteous and explained the electrical issue I to my satisfaction.

Service technician was very knowledgeable and did a thorough inspection. He spent enough time to evaluate my furnace and answer all questions. Hoover offers a lot of different services including electrical and plumbing. A good one stop contractor.

Completed annual hvac check and maintenance. Very thorough and gave lots of great information!

Blake went above and beyond! Very helpful and professional!! highly recommend!!

Greg was super efficient, thorough, and informative on how my house was doing and what needed focused on the most.

Great job! Very personable. knowledgeable.

Dorian came within the hour, fixed my problem, and kindly answered all my questions!

Chris was on time and did a thorough inspection. Pointed out areas of concern and gave me options for any repairs.

I called Hoover and asked for Jared, one of their electricians who has been out to my place in the past. He addressed my concerns and assured me there wasn't a major problem. Peace of mind is something I can always count on from the Hoover team. I highly recommend this company.

Blake was great. He was very thorough and explained everything.

Dorian couldn’t make the repair upon his visit however he was very professional and knowledgeable and coordinated the repair to be completed the next morning

Great service very knowledgeable tech, showed me a few tips/tricks to maintain system, highly satisfied

Very good information. Not within my budget. Did not have any service done.

Dustin and Corey were wonderful. They explained everything and were always communicating what was happening. They were honest and very professional.

Jared was very professional & knowledgeable. Definitely will call Hoover again for service.

Jeff did a great job! Super efficient and prompt!

I really do like the Hoover professionals and the quality of their work. Pricing is reasonable, although perhaps a little on the high side. I don’t mind though because they are on time, polite, clean, and thorough! I normally am a DIY person but sometimes I don’t want to DIY. I Highly recommended Hoover.

Dion was honest, friendly and exactly what you are looking for in a plumber. I would gladly use Hoover again for future services based on this initial experience.

Tyler did an excellent job. He set expectations and was professional, personable and productive. We highly recommend Tyler and Hoover and would gladly have Tyler work with us again!

My grandson flushed Legos down the toilet and they got lodged in there causing it to back up. I called Hoover plumbing and Tyler came to fix the problem. Tyler walked us through step by step and kept us informed of the costs before proceeding . He retrieved the legos and cleared the line quickly. I will never call another plumbing company! He also gave us information about Hoover's affordable V.I.P. club that we will be joining. Tyler even left a video for my grandson, at my daughter's request, telling him to "never flush anything that doesn't come out of your body." Great experience! ⭐️⭐️⭐️⭐️⭐️

Super friendly! Love how the company sent a name and photo for the technician I was expecting

I had a good experience with Wesley. He took his time doing my plumbing inspection, pointed out areas that may become a concern (rust on galvanized pipe), and answered all questions to my satisfaction.

We hired Hoover to replace our central air conditioner in the summer. They did a great job! They unit is very efficient and quiet.

Very forthcoming with information and very speedy.

Outstanding service, outstanding crew& I have been with them for at least 5 years. Furnace, circuit breaker, water heater, air conditioner & major water line break repair!

Byron was very personable and professional. He was obviously extremely knowledgeable and actually quite patient with all of our questions. We hope he comes to our inspection next year! He is a 10 out of 10.

My wife and I have used Hoover Electrical and plumbing 3 different times now and the service has been outstanding each and every time. We will continue to use them for all of my future projects and a special thanks to Blake who’s workmanship and attention to detail has exceeded our expectations. Thanks again the Dunnigan’s

Chris was personable and engaging. He fixed our issue quickly and efficiently. Gave us recommendations as far as upkeep with our furnace and Hot water tank. Also recommended the membership, which I am so happy we purchased. His customer service was exceptional. So much so my husband asked for his card specifically, so that next time we are in need we can request him.

Jared did a great job setting up the new outlets for my garage. He keeps things clean and is a nice person.

Great guy who isn't afraid to get right into fixing things! Above and beyond!