Customer Reviews

On time and vary knowledgeable and courteous

He explained everything to us. Very nice Guys.

Patrick was very thorough and professional. He explained in the appropriate amount of detail all issues.

Mike was very knowledgeable. He explained everything to my understanding.

John & Derek were very thorough inspecting the furnace and explaining suggested repairs.

The service man was nice and fix the furnace in a reasonable amount of time.

Talk about daylight to dark in customer service! I had kicked another HVAC worker out of my home just a few hours prior to Taylen arriving. Taylen took the time to diagnose and discuss the issues that we were having, he discussed options to gettting our services in working order. He was wonderful in representing his company and the services that they are able to perform. Taylen deserves a CLASS A, 10 out of 10 for his professionalism. Way to go Taylen, you are a wonderful understanding young man. Hoover Company, give him a bonus, he deserves it.

Timely excellent service

David did a great job connecting my ecobee thermostat and inspecting the furnace and air-conditioning and all of the connected systems

Tom was very knowledgeable, informative and friendly. He’s an asset to the Hoover staff.

Andrew plumbing Tech friendly and courteous highly recommended.

Five stars are not another for David Cattaneo I needed to replace my furnace and David helped me in so many ways. He explain about an energy programs that I might be able to qualify for .He filled out the application right then. He is patient and professional. You can tell that he loves what he does. David is a gem. He is a true asset to Hoover. I would recommend him and the company to anyone that needs a new furnace or any other kind of work to be done.

2/3/2026 visit

Giovanni from Hoover serviced my furnace it was for maintenance, he did a great job. He showed me everything that he did and answered all my questions. He was very pleasant and helpful. I give him a 5 star rating.

Ramis from Hoover serviced my furnace for maintenance and checked everything and when he was finished he explained everything to me. He was very pleasant and knowledgeable he deserves all the stars for good service.

Blake was thorough, informative ,personable, highly professional throughout and fast during the entire process. He took the time to explain everything in clear, layman’s terms and provided detailed quotes that gave me a full picture of what was needed. I truly appreciated how quickly he assessed the problem, pick up the repair parts, repaired the issue and checked me out. Highly recommend.

Taylen was awesome! He was thorough and fixed the issue we had

Mellissa was wonderful. She pointed out the problems and why they it was a problem. She scheduled the next step before leaving. Very pleasant to have in my home. She was here to do the yearly furnace inspection.

Dorian provided excellent service in helping us get our hot water running, as we weren’t getting hot water from any of the taps in our new home. As first-time homeowners, we really appreciated his patience and willingness to explain things to us. He also shared some helpful additional information about our basement and gave us valuable tips that will help us better understand and maintain our home.

I truly appreciated his professionalism, knowledge, and helpful attitude. It was a great experience, and I would definitely call Dorian again whenever we need assistance. Highly recommend him to anyone looking for reliable service and someone who genuinely cares about helping their customers!

Dave was prompt, courteous ,knowledgeable , respectful of our home (wore booties in house). I have used Hoover before and every technician has been very impressive and knowledgeable. The technicians from Hoover never disappoint!

Chris is great! He is very knowledgeable. Super friendly and helpful

David was great.. very nice and quick!

Melissa and Alexis were great. Very thorough and informative

This goes out to JD at hoover electric plumbing and heating awesome guy explained every option for a fix or replace will be using tem for future repairs thanks again JD 👍

Jason did an outstanding job and efficiently. Very happy with the job that he did.

Dalton the best guy in the operation if you want electrical done have Dalton do it

Technician was competent, knowledgeable and personable.

Move the water meter in the floor and fixed the floor drain and fixed the kitchen sink. Great job! done in one day! Very nice man and very good at explaining what was done and what needs to be done.

Extremely satisfied with Hoover and this time specifically with the work Jason did. He was knowledgeable and gave me options about the leak. He also took care of some other plumbing issues that he noticed. He did not push me to do work but showed me and explained it. Some of the issues I had put off already but I had total confidence in him and had the work done. No plumbing work is free, but I felt the price was fair. I’ve had Hoover covering me on electrical, plumbing and ac work (Nolan was awesome with the ac work). Hoover must treat its employees well because I have never been disappointed with any of them.

Dalton was super professional, and did us the service of merging our accounts together. Gave us a number of options for services with different quotes. Everything was smooth and well explained!

Very professional, friendly and quick.

Kevin and Colin did a wonderful job replacing my faucets and garbage disposal! They were very friendly and efficient.

Service was fine appointment. Scheduling needs work period they told me the contractor would be there between eight and ten contractors showed up late and said he didn't know why they made the appointment between eight and ten. Because they have a company meeting. First thing in the morning.

Technical person was very friendly, very knowledgeable and explained the issue that I have, options for fixing, pros and cons of each option.

I had an electrical issue where the lights in some rooms went off all of a sudden. Someone from DTE came to take a look at the issue and asked me to contact an electrician. I reached out to Hoover and Jared was sent to help with the issue. Jared was extremely methodical in his approach of finding the root cause for the problem and replacing the wiring which had been damaged. He also explained his work flow clearly and got the power restored in the rooms as quick as possible.

Update: I had Jason D stop by for a plumbing inspection and a water heater flush and he did a great job with explaining things to look out for immediately and long term.

We have had plumbing work and a new hot water tank put in by them. Very nice and thorough. Had a few hiccups, but they took care of it quickly and efficiently. Today we had a furnace inspection by Jordan and he was fantastic. Very personable, polite, and knowledgeable.

We also had electrical work, which was fantastic.

We also had them put waterlines to our fridge.

They inspected and did some repairs on our air conditioner.

Today we had a new furnace installed by Dee Algahmi and his assistant David. They were both respectful and Dee was so thorough. It Is never pleasurable to have a lot of work done in your home, but they were very respectful of our house, did a fabulous job, and we look forward to using our new furnace. Thanks Dee!!!

We’ve been using them for a few years and are very happy with their work. They’re not the cheapest but they standby what they do and always come through for you.

D was awesome! What a hard worker! We did not expect our furnace to go out during the coldest part of winter. Dee and team got it done! He explained everything simply and showed us all the work done. Showed us how to change the filter (hands on). He went over the humidifier, where the lines go, on/off etc. Explained how the model of furnace we choose works and sounds (and he was spot on!). Told us we would get a call to set up inspection date and time (we did). D was very thorough, super friendly, polite, and a super worker! Great job! Highly recommend D and Hoover!

Had electrical repair done afters tom damage. Highly recommended.. professional. thank you.
Had them out for a fall maintanance on my furnace Cct. 13, 2026 and thought the work was professional. very happy. Taylen abbott is a good technician.

Jason was very friendly and knowledgeable. Pointed out things to watch out for in future. Took his time and very thorough

JD was awesome! He was super helpful and explained everything thoroughly. Provided options with no pressure. Highly recommend!

Tyler explained all possible reasons for my drain issues. He contacted his supervisor to assist with several cleanouts.

John was great. Very knowledgeable and friendly and respectful of my home. I would use Hoover again.

We were very pleased with Michael. He was very knowledgeable, professional and respectful. We couldn’t ask for anything more.
Great job, Hoover.

Professional and courteous. Mike Hart was thorough and explained the maintenance protocol for our furnace.

Byron. was courteous, knowledgeable, efficient, and presented very professionally. This guy knows his stuff!

I had the pleasure of being serviced by your very pleasant and knowledgeable staff members Gage, Aiden and Michael. They took such good care of me and their work was phenomenal. I highly recommend Hoover to any one who is need of service.

While every repair or maintenance service and every professional technial service person has been stellar, Byron Sanders is a true superstar! Nothing less than a 6! As soon as he entered my home, Byron overviewed the services and tasks he would be delivering as part of the whole home inspection. He throughly explained the water heater cleaning inspection-assessment components and then systematically conducted the work. He discovered some potentially concerning conditions with water main knobs and excess copper tubing on gas dryer which I plan to address to ensure best operability and safety. Byron is personable, engaging, focused and client centered. You can tell he loves his profession by his knowledge, his ability to communicate it layman's terms, and in his great smile. All in All a definite 6***.

He was very professional and I don’t have any complaints about him.

Mike was very efficient and very nice. He took pictures, but I knew he would have a hard time getting in there. The crawl space isn't meant for people his size. But he did get the info he needed.

Diego, Brenden and Aidan were awesome. Very respectful and polite. Never gave up and spent a lot of time when some roots were being difficult to remove. Cleared the sewer pipe and completed a sewer line patch near the main. Thank you very much for your efforts completing the job in 1 day.

Will and Dan were extremely knowledgeable, friendly, and professional. Great guys. Would have them out again or recommend in a heartbeat if needed.

Austin did a great job.

Dan from Hoover has been awesome! He came quick, was super courteous and knowledgeable, and got everything installed for less than what we expected!

I found the whole Hoover Electric experience to be outstanding. I have used them to install a new air conditioning unit, fix an electrical problem in my attic and now to fix a furnace failure. The technicians are always very informative and courteous.

Milan was professional, knowledgeable and personable. He performed a thorough furnace inspection, explaining everything as he did it. Would certainly recommend him.

Melissa was very thorough and pleasant.

Dave covered everything I was looking to have done. Professional and congenial at the same time.

We learned by the Hoover annual inspection that our 12 yr old furnace had a cracked heat exchanger and required replacement. Within 24 hours, Dee Algahmi installed a new Daikon furnace with updated thermostat. The entire experience was top-notch. Dee and his assistant Dustin were punctual, friendly, efficient and very respectful of our home. They explained the process, made sure the new furnace and our air conditioner were operating correctly, installed our thermostat to wifi and cleaned up before they left. We would strongly recommend this team to family and friends.

Milan was knowledgeable, courteous, kind and prompt. We were grateful for his friendly demeanor and extensive knowledge of our product.

Furnace

Timely, thorough and polite. Excellent service.

Brandon and his partner were great

Brandon was professional, kind and explained what he was doing.

Patrick was very nice, very knowledgeable and he showed me everything he found inside my furnace - good and bad.
I appreciated the time he took and his explanations.

Miles mike and adian are amazing they fixed my problem fast and good

Greg and Brian came to my house to do an electrical inspection. They were friendly and helpful. Everything checked out but they did give me some suggestions on what needed to be added. I appreciated them taking the time to explain everything to me!

I've used Hoover for the installation of a sump pump. I received excellent service then which is why I called them again. Once again they came through with prompt, efficient service and followup. Technicians are friendly and efficient. They also are tidy and do not leave a mess behind which I have experienced with some others. The office follows up to make sure you are satisfied which I also appreciate. I feel the prices are competitive and would definitely recommend their service. I also signed up for their maintenance service because I always have HVAC and plumbing checked annually.

Nice and professional. Explained everything.

Milan was extremely helpful

Justin is a credit to your company He came in and checked the problem and fixed the toilet. I would recommend your company to my family

Brandon was very nice, friendly and knowledgeable. Checked everything out thoroughly and answered any questions I had. I have dealt many years with Hoover Electric and am very pleased with their service and professionalism, that is why I come back. Thank you again for the wonderful service!

Brian was very professional, knowledgeable and friendly. He answered my questions and explained what he was looking for. He noted the new codes require more smoke and carbon dioxide detectors and GFI plugs than I currently have. He stated that Hoover can do the upgrade when I am ready for it. Thanks to the VIP service this inspection was completed at no charge.

Excellent service, very informtive.

Excellent, knowledgeable and meticulous with the service. We cannot be anymore, pleased.

Very knowledgeable and helped me greatly Jim Burroughs

Reached out on his way. On time. Very personable and informative regarding process of scope of inspection.
Highly recommendations.

"Kyle was fantastic to work with. He is highly knowledgeable, immediately understood the issues with my basement problems, and gave me excellent recommendations. I am very happy with the solutions he provided and the overall service." I am looking forward to work with Kyle finishing fixing my basement soon as possible. Thanks Kyle.

Brendan was great. Actually, a wire on the outlet was connected to the wrong side. He adjusted it and all was good. A 5 minute job! We had a nice talk, he's a great guy!

Josh and Erlind quickly determined the problems I was having with my kitchen sink and garbage disposal, a bathroom sink, and two toilets. They told me how they could resolve all the issues and gave me a cost approximation. Then, they got to work and resolved all the problems I had. Josh gave me a heads up about the worst case scenario I might see in the future if I have an issue again with my kitchen sink pipe which is helpful for my plans to sell or stay in the home. I would definitely callHoover again because they are reliable and trustworthy.

Technician Brendan McGurk displayed exceptional professionalism and courtesy. Moreover, he is knowledgeable,
and explained the Hoover plan that offers discounts. I recommend Brendan for exceptional service.

Tyler and Carter were extremely helpful, professional, and kind during our service. They were knowledgeable about the drain issues we were having and instilled confidence in the entire company. We hope not to have to call them, but know they will handle the issue without a headache if needed!

D’Anthony did a fantastic job of inspecting my furnace and was very good at explaining the results. He was very personable and professional, I would recommend D’Anthony to anyone in need of heating and cooling service.

Great service from JD and wonderful customer service when scheduling my appointment!

We had our drain clog cleared by Matthew and he provided excellent service. We were also able to sign up for the VIP program which includes multiple services at no additional cost and some discounts for a whole year.

Great experience from start to finish! Anthony was friendly, helpful, professional and got the job done. I really appreciated their responsiveness and the peace of mind they gave me. I would definitely recommend them to anyone looking for a reliable plumber!

Came very fast, and had my toilet unblocked in minutes.

Informative

Very happy with Dave’s service today. He explained in detail items that should be addressed and how to accomplish them. I appreciate the info. Thank you

D’Anthony was very nice. Explained all issues and severity of each one to help prioritize future work and keep an eye on other things. Very thorough.

Lost heat in my bed- room because of the thermostat . Very capable people showed up. Done In no time. Labor and parts under my contract are no charge.
Love this company.
Osypa

I had a terrible clog in the bathtub. I called Hoover and Tony came out and fixed it. 1st of all the whole experience was awesome When I called the operator was very friendly and nice she gave me pricing up front and the best part is that the price she gave was the price I paid. Although I did sign up for their yearly plan because knowing this household we're going to need it lol. Now as far as Tony goes he was very thorough he explained everything to me he reassured me that he was going to fix it and he sure did he was so very nice and helpful and I could not have asked for a better experience mainly because of Tony.

Byron was great! Highly recommend Hoover!

Melissa was very professional and thorough. She went over all of her findings with me and showed me pictures of what the problems were and her recommendations.

Hoover installed ac, furnace and new breaker box. All of the Hoover employees did excellent work. Very clean and impressive installations.

Fast, friendly, knowledgeable!

Anthony was knowledgeable and helpful in explaining the what your company offered, he fix the problem in our home and was very professional about it. He's good at his job!

Great and very informative

Cameron was exceptional in his work. Very professional and very knowledgeable.

Excellent service very knowledgeable technician

VERY QUICK response to my home to check on burst water pipe. Scheduled for work to be done asap. Friendly knowledgeable service representative.

Jared Gill was excellent!!! He did everything I could ask of him and fixed my issue!!!! Very professional!!!!

Tyler Tilk did and excellent job with my plumbing issue! Very thorough and honest!

John Pagoda did a very detailed and thorough inspection of all 4 furnaces to prepare for winter months .

Jason was honest, very detailed with his diagnosis of our problems. Presented the corrective measures required, and completed the job.

This is my second major repair with this company. Very responsive and the workers are very nice and knowledgeable. They have a customer for life!!

Eric

Tyler and his partner (forgive me for forgetting his name ) were the nicest and most professional technicians that I have ever come across. They did their job with a smile the whole time they were here. You can really tell that they really take pride in their work. I will be using your services again for other projects as well as referring your services to others. Thanks for doing a great job.

Eric

Doug was extremely knowledgable and very pleasant and explained everything well. Definitely would recommend!

Danny did a great job. Quick, honest, and professional. Even though I was the last call of the day. No drop in quality of service. Would definitely recommend.

We always get great work done by very knowledgeable and friendly people.

Helpful informative and professional 👌

Scott and Tyler were great. All issues resolved with efficiency! Thank you.

6/22 Chris was very efficient and knowledgeable. All heating and cooling addressed. Thank you Hoover

Chris was awesome as usual! Thanks Chris !

Wesley was great. Checked out sump pump and garbage disposal. He’ll be back for installation! Thanks Wesley!

Amazing, super friendly and knowledgeable. Very prompt and definitely will recommend

Michael was really nice and did a great job.

Very professional, explained outcomes well.

Both technicians did an awesome job! They explained everything and showed me the process.

Austin inspected our electrical systems, and patiently took time to answer all our questions. We thoroughly appreciate his efforts.

I employed Hoover to perform heating system maintenance . The process from scheduling the appointment to completion was easy and very efficient. D’Anthony was on time, professional and personable. He explained all things in detail. I wholeheartedly recommend Hoover.

Great job Cameron! Top notch service!

Friendly and answered questions.

Tech was very knowledgeable and answered all my questions. Fixed the issue very fast and efficiently.

Ryan was professional and informative on how to change my thermostat batteries and my furnace filter. Hoover could not have a better technician and I hope your corporation knows they are lucky to employ him. He's top notch!

They were quick and efficient

Cody performed a furnace inspection and explained the technology for a potential improvement regarding the ventilation.

Dorian was great! Polite, well spoken and a good person. Explained some plumbing questions in detail

Jack and the team were very pleasant and able to assist with my drain issues.

Very good.he listen to me and he told me what I needed

Chris was great!

Tom Nummer was great! He was able to inspect my plumbing, replace my water heater valve, and install a new water filter on said water heater all in a couple of hours.

Excellent service!! He was very professional!

Dorian was very professional and kind. He explained things that I could understand. I appreciate his service and Hoover Electric

Chris came to evaluate my needs for upgraded HVAC. Very thorough and explained everything. Just need to review the info and make a decision.

I called Hoover to service my tankless hot water tank. Dorian diagnosed the problem and pointed out other issues that I should have addressed, for which I am grateful (e.g., surge protector on whole-house generator). He made a call and Dalton, the electrician, arrived in a matter of a couple hours to start installing the surge protector. After discussing my three options with Dorian, I decided to install a new tankless unit. Shane and Anthony came the following day and lowered the new wall unit so I could easily reach it. They added a drip pan, which my original unit did not have, and also a valve to allow pressure build-up to be released which my original unit did not have. I feel the service I received was above and beyond and I will definitely call Hoover again as well as recommend them to other. Thanks, guy! * * * * *

Extremely knowledgeable, friendly, and respectful of my home. Explained everything to me in easily understandable terminology. I'm very pleased with the service provided and will absolutely be using Hoover for any future plumbing issues.

Patrick Monaco did a great job !
Exceptional service and attentive.
A well-trained staff that make a difference

He was terrific, exceeded my expectations, thank you

He did awesome job I like him and I want to do all my jobs

John and Ramis from Hoover Heating and Cooling did an amazing job today!! Extremely professional and knowledgeable. A pleasure to have in our home. An exceptional job!!!

Thank you very much!!

Jeff Waldecker, Master Plumber, (friendly & knowledgeable fella), completed a complimentary evaluation of my plumbing systems and provided numerous tips regarding ongoing maintenance I should be mindful of. He also completed a water heater flush, again, included in my annual membership.

Excellent service. Goes beyond expectations.

Brendan is very knowledgeable and charismatic.

He completed the inspection with flying colors

Cornell and Scott performed a very thorough inspection of our furnace. They both were very professional, respectful of our home. They explained the findings in detail and gave us options on repairs. We would definitely recommend them.

David was great and thorough. Did the inspection and also took care of a very minor water leak that I was unaware of. I would recommend Hoover.

Everything went well with Cecil. He was prompt, knowledgeable and respectful. He replaced an old circuit breaker for us. Everything works again! We didn’t shop prices but I’m sure it was competitive.

Quick to come and address the issue with understanding the budget, circumstances and timeline to manage the problem. Personable group of guys that worked in the house and very respectful.

I will always use Hoover. The technicians are pleasant, respectful, honest and knowledgeable.

My service plumber, Jason, provided outstanding service from start to finish! He was professional, knowledgeable, and efficient. He quickly identified and fixed the issue with my running toilet and made sure everything was working perfectly before leaving. I truly appreciate the attention to detail and friendly service. It’s refreshing to find someone who takes pride in their work. Highly recommend!

Jason was very kind, very knowledgeable, and professional! He took the time to explain everything. And made sure the repair was done properly. We really appreciated his excellent service and would highly recommend him!

Always professional, very knowledgeable and honest!

Professional and knowledgeable crew!!! Highly recommended.

Byron was excellent!! He explained things in easily understood terms. He was very friendly and professional!!

Great service, very professional the charge very decent, don’t hesitate to call them if you need any work done thanks

We had Hoover come out to fix a leaky humidifier on our furnace. They were prompt and did a thorough job of fixing the problem. Price was very reasonable and we signed up for their membership program for a yearly fee that gives us free service calls, inspections and many other perks. The techs were professional, friendly and efficient. We highly recommend Hoover and their VIP members program.

Chis did a great job of explaining things. He was very careful to make sure I understood everything before he left.

Exceptional service and knowledge. Jeff is personable, professional, knowledgeable, and an excellent listener!

Doug did a good job, price was higher than I expected, though.

Jason was fabulous and can’t wait to get the new toilet!!

Have had good experiences so far.

Jason did a great job, appreciate him coming here at the last moment, very clean and informative, will definitely keep him in mind when I need someone!!!

Chris did an excellent job today. This young man is very courteous and very professional. Would highly recommend him.

Ryan was very helpful answering all of my questions.

Jason did a great job, appreciate him coming here at the last moment, very clean and informative, will definitely keep him in mind when I need someone!!!

Andrew was great!

Very knowledgeable, professional, good at answering all our questions and it took no time for them to figure out what was wrong. Thank you!!

Both Anthony and Dustin did a great job. They were very clean and methodical. They shared what they were accomplishing and showed me pictures and videos of the job. They explained what was being done and what was needed. I was very impressed with their expertise and professionalism.

I had an inspection completed today on my HVAC system Michael shared the results of the visit with me, showed me pictures of what was good, what needed to be fixed, cleaned or replaced. Very professional. Great service as always from Hoover!

D'Anthony was great. Since 1971 I have owned 5 homes. My current home 25 years. Never has a repair person explained everything. I appreciate his explanation for every detail. A delightful and very detailed young man with lots of knowledge.. Thank you. I will always request D'Anthony.

Professional and prompt- highly recommend!

Very polite professional and knowledgeable about his trade.

Byron was great!! I like this company's policy because now I have someone to call for a plumbing issues!!

Great Job Furnace start up

Dorian was professional, prompt and courteous. He answered my questions honestly and I highly recommend Hoover Heating and especially Dorian.

Great technician, very informational, very friendly very. happy with the service that was provided today

Brendan was very knowledgeable about generators. Very thorough and no pressure. .

Excellent job, very informative, and friendly.

Taylen was super friendly and knowledgeable.

Excellent service

Chris was very professional and did an excellent job of explaining and showing me what the problem was. I would highly recommend him!

Jack was too cool and very knowledgeable about my situation

Doug was great to work with. He called when he was on the way, applied shoe protectors prior to entering my home, and provided a very thorough evaluation of my electrical situation.

Doug from Hoover Electric Plumbing Heating Cooling came to my home yesterday. I called because I needed outdoor lighting installed. Got an email (with picture) that he would be arriving shortly. He was very nice. I expected only to get a quote but he could do it the same day. That was great. One day instead of two. We went over everything. I had him do the job rather than taking another day to get quotes from different companies. I’m retired, it seemed a bit high, but we seniors have to have things done. Really appreciated Doug explaining when he was finished.

Very friendly and professional. We discussed my options and he provided me with counseling on the pros and cons of repairing and replacing the device.

I cannot say enough about this company! They have moved mountains for us and all that we need. Thank you Hoover!!!

My service call with Danny went very well. He was very helpful and informative. I would recommend.

We lost power and our back up sump pump
was not working. I called Hoover Electric and they sent a technician (Chris) right away.
He was very nice and professional ...., He fixed our issue within hours .... I was very happy with the service and would definitely recommend them!

Very knowledgeable and detailed! Both guys represent your company with the upmost professionalism and top tier customer service!

I felt comfortable with both Matthew and Carter in both friendliness and professional told their work and taking the time. To go over what the issues where and explain in detail of the issues. I would recommend them highly.

great technician excellent services thanks

Dalton and Brian were great. Very knowledgeable. I don’t mind paying more when the customer service is great. A lost art!

Kyle is a true asset to the Company. He is professional, courteous and very educated when it comes to his career. We have dealt with Hoover in the past and given their staff five stars with each experience.

Hoover Plumbing Outstanding company highly recommend Tyler is super amazing and helpful highly recommend!!!

Chris was absolutely outstanding. From the moment he arrived, he was on time, attentive, polite, respectful, and incredibly thorough. He took the time to actually listen to what was going on, explain everything to me in a way that made sense, and walk me through what he was seeing without ever making me feel rushed or talked down to. What impressed me most was that he did not try to sell me something I did not need. He could have easily pushed parts, repairs, or additional work, but instead he focused on diagnosing the issue correctly and giving me honest information. That level of integrity is rare. I have honestly never had a service person make me feel this comfortable in my own home. Chris was professional, knowledgeable, personable, and respectful from beginning to end. This was one of those experiences that genuinely changes how you view a company.

Chris was courteous and sat down with me to go over everything he found and explain what he saw and how the components work. Provided multiple options for repair packages

he was nice and helpful but lacked parts waiting for another tech now

Jason was very professional, respectful and knowledgeable. We look forward to working with him again!

They were able to come out on the same day I called them, which was a Saturday. They were fast, friendly got the work done and they did a great job and it didn’t cost a fortune.

Had the toilet and shower back up. Tyler came out same day and got it unplugged very quickly.

I'm confident that working with Hoover is the right move. I appreciate that they have professionals that can address multiple issues in my home. Right now it's a drain issue, but the electrical issues are on the list as well. Erik have me a reasonable quote for the work needed as well as additional options. Very thorough.

Miles and the team were great! Friendly and very patient with explanations.

Amazing! Gage went above and beyond! Another reason why we LOVE Hoover! Thank you for the care you took on our house!

We called because we were having electrical issues in our house. After a power surge due to storms. They were able to come out immediately and they are working with our insurance company for a solution. Our tech ( Gage) was extremely knowledgeable, experienced, kind and compassionate.

Jason was great

Great service. Accurate and quick.

Timely, polite and done in a good time frame.

Dalton was very thorough, polite, and professional. He patiently answered all my questions and provided me with a very detail easy to understand.