Customer Reviews

Very polite professional and knowledgeable about his trade.

Byron was great!! I like this company's policy because now I have someone to call for a plumbing issues!!

Great Job Furnace start up

Dorian was professional, prompt and courteous. He answered my questions honestly and I highly recommend Hoover Heating and especially Dorian.

Great technician, very informational, very friendly very. happy with the service that was provided today

Brendan was very knowledgeable about generators. Very thorough and no pressure. .

Excellent job, very informative, and friendly.

Taylen was super friendly and knowledgeable.

Excellent service

Chris was very professional and did an excellent job of explaining and showing me what the problem was. I would highly recommend him!

Jack was too cool and very knowledgeable about my situation

Doug was great to work with. He called when he was on the way, applied shoe protectors prior to entering my home, and provided a very thorough evaluation of my electrical situation.

Doug from Hoover Electric Plumbing Heating Cooling came to my home yesterday. I called because I needed outdoor lighting installed. Got an email (with picture) that he would be arriving shortly. He was very nice. I expected only to get a quote but he could do it the same day. That was great. One day instead of two. We went over everything. I had him do the job rather than taking another day to get quotes from different companies. I’m retired, it seemed a bit high, but we seniors have to have things done. Really appreciated Doug explaining when he was finished.

Very friendly and professional. We discussed my options and he provided me with counseling on the pros and cons of repairing and replacing the device.

I cannot say enough about this company! They have moved mountains for us and all that we need. Thank you Hoover!!!

My service call with Danny went very well. He was very helpful and informative. I would recommend.

We lost power and our back up sump pump
was not working. I called Hoover Electric and they sent a technician (Chris) right away.
He was very nice and professional ...., He fixed our issue within hours .... I was very happy with the service and would definitely recommend them!

Very knowledgeable and detailed! Both guys represent your company with the upmost professionalism and top tier customer service!

I felt comfortable with both Matthew and Carter in both friendliness and professional told their work and taking the time. To go over what the issues where and explain in detail of the issues. I would recommend them highly.

great technician excellent services thanks

Dalton and Brian were great. Very knowledgeable. I don’t mind paying more when the customer service is great. A lost art!

Kyle is a true asset to the Company. He is professional, courteous and very educated when it comes to his career. We have dealt with Hoover in the past and given their staff five stars with each experience.

Hoover Plumbing Outstanding company highly recommend Tyler is super amazing and helpful highly recommend!!!

Chris was absolutely outstanding. From the moment he arrived, he was on time, attentive, polite, respectful, and incredibly thorough. He took the time to actually listen to what was going on, explain everything to me in a way that made sense, and walk me through what he was seeing without ever making me feel rushed or talked down to. What impressed me most was that he did not try to sell me something I did not need. He could have easily pushed parts, repairs, or additional work, but instead he focused on diagnosing the issue correctly and giving me honest information. That level of integrity is rare. I have honestly never had a service person make me feel this comfortable in my own home. Chris was professional, knowledgeable, personable, and respectful from beginning to end. This was one of those experiences that genuinely changes how you view a company.

Chris was courteous and sat down with me to go over everything he found and explain what he saw and how the components work. Provided multiple options for repair packages

he was nice and helpful but lacked parts waiting for another tech now

Jason was very professional, respectful and knowledgeable. We look forward to working with him again!

They were able to come out on the same day I called them, which was a Saturday. They were fast, friendly got the work done and they did a great job and it didn’t cost a fortune.

Had the toilet and shower back up. Tyler came out same day and got it unplugged very quickly.

I'm confident that working with Hoover is the right move. I appreciate that they have professionals that can address multiple issues in my home. Right now it's a drain issue, but the electrical issues are on the list as well. Erik have me a reasonable quote for the work needed as well as additional options. Very thorough.

Miles and the team were great! Friendly and very patient with explanations.

Amazing! Gage went above and beyond! Another reason why we LOVE Hoover! Thank you for the care you took on our house!

We called because we were having electrical issues in our house. After a power surge due to storms. They were able to come out immediately and they are working with our insurance company for a solution. Our tech ( Gage) was extremely knowledgeable, experienced, kind and compassionate.

Jason was great

Great service. Accurate and quick.

Timely, polite and done in a good time frame.

Dalton was very thorough, polite, and professional. He patiently answered all my questions and provided me with a very detail easy to understand.

Chris was very thorough & professional. He explained things in terms that I could understand.

Was here quickly, resolved the problem as well as couple other issues we had. Very nice, and professional. Good price, great work!

Great service have used Hoover before. The technicians are very knowledgeable and explain everything throughly. I worked with both Gage and Cecil, amazing technicians.

Jeff was very thorough in his plumbing inspection and did an excellent job explaining the results.

Chris was amazing!
Very professional, personable and knowledgeable.
He called and let me know when he would be here, walked me through the repair, made sure I understood everthing, then asked me if that was what I was good with.
I did sign up for the VIP, Hoover will do all my plumbing needs!
I highly recommend Hoover!

Tony was personable, professional, and informative. He discussed the issue with the drain and exactly what he would be doing and checking to ensure the problem was fixed. He also entertained and educated 3 very inquisitive children on his tools and all he was doing. We will be asking for Tony specifically for any plumbing needs.

Lucas was very professional and communicated all available options. After much work he will be back in the morning to complete the job. He is a nice young man.

He was polite and informative. Great job and very pleased with work. Thanks.

Very knowledgeable

Gage quoted our kitchen redo. He combined my plan with some good ideas he had as well. I’m excited to get the work done!

Water heater

Team was courteous and transparent. Came
Out to assess backed up sewer in basement and worked quickly.

We could not of been any more pleased and happy with the interactions and work your serviceman Gage did at our home. At first, he listened to our issues, proceeded to assess the problem, explained perfectly what he found, and what he recommended that we authorize him to do - to solve our issues. He completed the work, responded to other questions that we had, promised to text bids for other work may consider in the future.
Finally, he represented Hoover with professionalism and class.

Mike Hart was timely, friendly, helpful, informative, and thorough. I appreciated his patience in explaining several things when I had questions. He also provided helpful photos during the HVAC check.

Melissa Goodell did our yearly inspection of our furnance and water heater today. She was knowlegable and pleasant to work with. She explained everything to us. A plus grade. We also odered some work that needed attention.

Very detailed! Excellent experience.

Called at 11:00 am they scheduled our service for same day in the afternoon.The service tech (electrician) Dalton showed up around 1:15 pm.Exceptional service from start to finish, recommend you ask for Dalton when you schedule your service appointment.

Erik was great! I received same day repairs and he was professional and was 💯 focused on the job and explained everything and delivered within an hour. Erik was friendly and was neat and tidy. Thank you!

Chris was very knowledgeable and helpful. Explained everything to us and answered all of our questions

Taylen is very knowledgeable about furnaces and central air.

He was wonderful he figured out the problem and took care of it right away. Applied my coupon that I had and was very respectful and very professional. I would recommend him to anybody. Thank you.

On time, great work!

Cordial and knowledgeable crew showed up did an excellent job

Very knowledgeable and patient. Inspected everything in detail and answered all my questions. Some things needed attention but was not pushy

While every repair or maintenance service and every professional technial service person has been stellar, Byron Sanders is a true superstar! Nothing less than a 6! As soon as he entered my home, Byron overviewed the services and tasks he would be delivering as part of the whole home inspection. He throughly explained the water heater cleaning inspection-assessment components and then systematically conducted the work. He discovered some potentially concerning conditions with water main knobs and excess copper tubing on gas dryer which I plan to address to ensure best operability and safety. Byron is personable, engaging, focused and client centered. You can tell he loves his profession by his knowledge, his ability to communicate it layman's terms, and in his great smile. All in All a definite 6***.

Ethan did a great service today at my house. He greeted me with a smile and a positive attitude and he was ready to work. He started working right away. He was very polite and professional. He was efficient with his work and took his time to make sure my plumbing was fixed. Overall great service I definitely recommend using this company for your plumbing needs!

Tom was so pleasant and professional. He flushed the water heater and showed me the problems he found and explained why it was happening and how to correct. Tom also repaired my toilet when I mentioned it hadn’t been working right for a while - he had all the supplies even though I hadn’t scheduled the repair. Great experience! Hoover’s wonderful employees always deliver great service!!!

Great and professional service

Great guy. Professional workmanship.

He was very informative not pushing. Asked us if we had any questions. Was on time explained every area to me.

Professional and to the point. Made several recommendations based on his findings.
I'd recommend him to anyone that is looking for a great service!

Pleasant service person, very thorough, reviewed service with photos, reviewed available UV mold eradication device for A/C drip pan ( on sale now).

Absolutely outstanding work. Prompt, fast, and clean.

Very quick on arrival. Honest and right to the point

Ryan is the man. Really cool guy and explained everything to me as the work was completed. Would definitely prefer to have Ryan as my technician for all future work!

The technician was very friendly and knowledgeable. He spent a lot of time here and provided a very thorough inspection of my AC unit. I would recommend Hoover and Ryan.

Knowledgeable, quick and clean. Great job!

Kyle was a pleasure to deal with. Hoover plumbing got him out here same day. His appearance was neat and professional . The work was done efficiently and so far my brand new sump pump is working just like it should.

Danny was fantastic! Prompt, courteous, answered any questions I had. Very pleased with the entire process.

Michael was a great and informative.

Dave: was professional, he listened and answered my questions regarding the furnace and gave me suggestions . Very good experience.

Updated gas line for new gas dryer

Dalton came in promised time. Was very professional, explained everything. Did a great job!! Was very personable. I would have Dalton come back for future needs

Thorough and knowledgeable. Melissa took time inspecting and explaining the issues in my furnace

What an pleasurable experience! All of my needs were addressed! I am a very happy customer!!!

It went very well on time to do very good job the very pleased

Excellent. He listened to my issue, evaluated the problem, and fixed it quickly. He then checked to make sure everything was operating properly.

They arrived one day after we called and had the repair performed with a a matter of an hour. Could have not gotten better service and Joe did a terrific job with the repair.

Was told of the improper ducting needed. Sealing of joints etc. The technician very knowledgeable. Showed up on time exactly. Thank you

Chris was very knowledgeable and courteous. Look forward to working with him.

They came in and did a great job on my basement drain replacement. They worked quickly and efficiently. Dominic also made sure to explain everything to me when something came up that I knew was a possibility. Everyone that came in was friendly and they cleaned up behind themselves

Tailin was very polite and competent. He performed a detailed investigation of the heating and cooling systems and explained clearly the issues found. Very professional.

Hoover Electric did a great job! Trish was great when we called asking about emergency services and got us on the schedule as soon as possible. I also appreciated her explaining costs and being transparent about possible charges which made me feel a lot more comfortable with the company.

The technicians, Brendan and Aaron, were sure to give us a heads-up before arriving and were very friendly, professional and courteous. They also explained the problem clearly and answered all of my questions. They came prepared and were able replace our faulty outlet (thank God it wasn't a bigger issue) at a reasonable price. Brendan and Aaron were great, were obviously knowledgeable, and they cleaned up after themselves before leaving.

I would gladly recommend Hoover to anyone in need of electrical services!

Anthony was great! Quick service thanks guys

She's very good at her job. She's polite, professional and a hard worker 👍

Very professional and extremely knowledgeable took his time to assess the situation . Aubrey did a great job!
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The techs - John Pagoto - Joseph Brown. Great experience from Start to finish. The techs were knowledgeable- Polite- I felt confident in their expertise. So glad I chose Hoover Electric for my home services. Techs responded to my questions detailed and respectfully .. they were (5) star service !!

Chris is a very nice technician and explained everything in detail so we would know what all is involved with replacing our water heater.

Although we didn’t go through with service quite yet the technician himself was super helpful, friendly and professional. He did great!

Chris was very thorough and professional. It was a very sobering experience.

Excellent job! Johnathan was very knowledgeable, he explained everything in detail and answered all my questions. He was polite, respectful and the team did a great job replacing the drain line underneath my living room slab. I definitely recommend Hoover plumbers!

Checked out furnace

Jack did great! He unstopped my kitchen sink. 😊

Tyler and Tony were prompt on the time they said they would be there. Quick and efficient, they explained and showed everything they did. Great job

Andrew was very professional and answered all my questions. I needed a descaling of my tankless hot water heater and I added a filter to lesson the need for descaling for quite a few years. Andrew did a great job!

Hoover Electric did an excellent job, with Danny the Service Tech efficiently removing and replacing the failed sump pump, while answering all my questions.

Very professional and knowledgeable

Scott and Tyler were great. All issues resolved with efficiency! Thank you.

6/22 Chris was very efficient and knowledgeable. All heating and cooling addressed. Thank you Hoover

Chris was awesome as usual! Thanks Chris !

Wesley was great. Checked out sump pump and garbage disposal. He’ll be back for installation! Thanks Wesley!

Very informative explained clearly was on time
Exceeded expectations

Chris was great. Fixed my issue w faucet. Pointed out a few other hvac issues he noticed and quoted repair price and answered all my questions and was open and honest about options

Today I had the pleasure of having Scott come to my home for a complete furnace inspection. Scott was very knowledgeable , very professional and worked quickly and with accuracy. He explained everything he was doing and answered all of my questions. I would definitely recommend him to friends and family.

Joe did a Hot Water Tank flush. Very professional . Outstanding work. Cleaned up area. Great job!

Brennan and alex were exceptional in completing removal of original galvanized bathroom plumbing and replacement. Professional, courteous, knowledgeable, explained everything step by step, friendly, cleaned up after job, superb

We have used hoover for years. They are super organized, excellent customer service, detailed paperwork and pictures of the project. They clean up and the work is done right.

Scott could not have been any nicer. Very polite. Explained everything he was doing.
Donna Monfette

My technician was Cameron. He was very professional, explain things so that I could understand them.

Very professional service and done in a reasonable amount of time.

Melissa was very professional in access the issue with our air conditioning unit, describing the issue and fixing the problem.

Had electrical problems through the house. Called Hoover at 7 am. They came before 11. Diagnosed problems right away. Next day replaced entire basement panel and outside meter box with all code upgrades. Not cheap, but very high quality work. Very happy.

Inspector made the comment “they did a really good job”. 👍🏻🙌🏻

Nolan was awesome. Professional, easy to talk to and took his time and got the job done! Thanks Nolan

Great people, we experienced one of the best customer service ever. The entire Hoover team did a fantastic job since attending our call yesterday to having the equipment installed within 24 hours. It was great experience seeing people so happy doing what they do
Thanks

Hoover always sends out the best technicians. Knowledgeable and very courteous. Scott was amazing and would have him back anytime

As usual my Hoover tech was very Courteous ,competent and efficient.i can always expect a professional and reliable service experience

Joe did a Hot Water Tank flush. Very professional . Outstanding work. Cleaned up area. Great job!

I had a great experience with this furnace company. The inspector who came to my home was polite, professional, and very friendly. He took the time to thoroughly inspect my furnace and clearly explained everything in a way that was easy to understand.

Cecil was great to deal with. Very thorough in explaining everything.

He replaced the Val. It kept sticking. Very nice guy. I would request him again. Very personable as well as professional.

Jason did a high quality plumbing job. He was very polite too.

Gage was awsome. Showed up on time, explained everything he even showed me the easy/correct way to start my generator ( which he also installed the electric direct line to home a few months ago) management needs to give him a big raise and take him to lunch. Thank you Gage. Jan Eisenhart

Very nice, professional and knowledgable. Gave us good options to discuss. Will have him back.

He did an excellent job checking out the electrical panel and GFI’s professional job and done in reasonable time.

Jason (JD) was friendly, competent, and got the job done quickly. He definitely knew what he was doing! Hoover moved quickly when I called and told them my sump pump wasn’t working. Jason was at my house within two hours. Great customer service and I highly recommend.

Follow up appointment, everything was done super smoothly and quickly! Gage has been extremely professional and friendly, I’m glad that I signed up for the full service change with them!

Byron is very knowledgeable and courteous. Awesome guy!

Great staff, very professional, they were about to explain the cause and how we could correct the problem. We have used hoover three times now. Twice at our house and once at our kids home. Very pleased all 3 times. Hoover is our new go too plumber.. thank you.

Great people, we experienced one of the best customer service ever. The entire Hoover team did a fantastic job since attending our call yesterday to having the equipment installed within 24 hours. It was great experience seeing people so happy doing what they do
Thanks

Scott and Tyler were great. All issues resolved with efficiency! Thank you.

6/22 Chris was very efficient and knowledgeable. All heating and cooling addressed. Thank you Hoover

Chris was awesome as usual! Thanks Chris !

Wesley was great. Checked out sump pump and garbage disposal. He’ll be back for installation! Thanks Wesley!

Dorian came out in a pinch and was AMAZING! I cannot say enough about his professionalism, kindness, dedication to detail, and overall helpfulness. You can tell he takes great pride in his work and PRIDE IN HELPING OTHERS. Kudos to Aubree who helped set up an appointment last minute over the phone. Dorian got the ball rolling on a project that started stressful, and he put our mind at ease, and made things a lot easier. THANK YOU!

Scott was great, honest, and efficient!

Dorian is always great to work with

Review of the furnace Hoover installed. The furnace was in great shape and he did appropriate cleaning.

The guys that came out and replaced my sub pump did it real fast good workers

It was Dustin who came for new bathroom plumbing and was very polite and communicated w/our set up of how it is a very “rough” estimate until walls are opened.

Chris came today to do my furnace inspection. He is absolutely amazing. He showed me how to change the filter in the new humidifier. He took me through it step by step. This teaching technique is what I needed. He is patient and thorough. I really appreciated his knowledge and high level of caring he shows his clients.

Sam Kelly did a fine job. He was very informative and explained everything very clearly. He also called the office to get more information on the question of inspection rejection. Very personable. Excellent representative for your company.

Professional, friendly, respectful. Andrew did a great job on our free water heater flush covered under monthly maintenance contract. This year we’ve also had our furnace and AC maintenance done covered under the contract. The contract is $9.99 a month. I’ve had it for a little over a year. My estimation I’ve saved $250-$300 for the services they’ve provided had I done these individually without the contract. If you can afford 10 bucks a month I highly recommend it.

Very good communication, very respectful of my home, prompt, professional, left with A plan in mind

Matt Burnham listened and understood our motion light problems. Apparently the lights were manufactured with limitations in the way they worked. We then decided to purchase new standard lights and have scheduled a date for Matt to return and install them.

Cleaned out the faucets in the kitchen and bathroom after a hot water tank flushing caused sediment in the faucets. Andrew did a great job; was very thorough and the water is flowing much better.
Was covered under my membership and the plumbing inspection.

He did excellent work. He’s courteous, friendly and efficient.

Dalton diagnosed the electrical issue very well and restored power to my room. He was professional, knowledgeable, and efficient. I’m very satisfied with his work and would highly recommend him.

Very knowledgeable. Professional and prompt.

Jack was efficient, friendly, and answered all of my questions.

Very professional and did an excellent job

Polite friendly and professional and very helpful. Paid nothing

He was very respectful of my schedule. As I had to return to work. Overall, he did a good job.

Danny did a thorough inspection of the plumbing under the sink looking for a very small water leak. Also he do flush the water heater. Thumbs up for Danny.

Friendly, helpful, conscientious; explained everything well and gave recommendations.

Kyle was phenomenal, really helped put my mind at ease and help me with next steps

Michelle was very pleasant to work with very knowledgeable, answered all my questions, completed the job professionally. I will be spreading the word re: Hoover 100% due to her excellent service!

Very professional & kind employees. They did a great job & we’re really quick from start to finish. A+ company & I highly recommend them.

Dee was a true professional. Stayed until the job was done and did a fantastic job. Great work my friend!

Hoover never disappoints in getting the job done quickly, with great service and a fair price! #Hoover#1. Thank you Byron!!!

Got unexpected same day service. Plumbing inspection revealed issues that were addressed promptly. Very satisfied.

Technicians were very thorough, pleasant, explained things to me. I am satisfied as usual with Hoover.

Great company 👌 the two associates that came out Will and Dan were very professional and took time to explain my issue , will definitely use them again

I had the pleasure of being serviced by your very pleasant and knowledgeable staff members Gage, Aiden and Michael. They took such good care of me and their work was phenomenal. I highly recommend Hoover to any one who is need of service.

Plumbing inspection, respectful inspector and kept time.

I've up-rated my previous review.

This crew kept me informed of their arrival time, and then arrived on time.

The guys were friendly, professional, and did excellent, thorough work.

Please note that the primary reason were out, replacing my water heater, is not listed in the reasons below so I selected "A/C system repair".

My garage had no electricity & I need a new garage door.
They had to put in a new line for the garage.
Erica & Chloe did a wonderful job & we’re very pleasant!
I thought it was awesome that Eric would ask Chloe questions about what they were doing.
I am very happy to see a young woman in the electrical field!

Excellent experience with your company.

Really great! Even came out same day on a Friday afternoon.

Great job!

Very Professional neatly dressed in Co uniform.

Doug is excellent with electrical services, explanations and he is very conscientious with respecting our home. A definite asset.

Excellent experience with your company.

Another great service from a very honorable company. Called about 10 am came out at 2 all done and cleaned up before 3. What more can you ask for

Prompt, professional, courteous. Everything is expensive nowadays, but the price wasn’t horrible.

They came out quickly and assessed the problem. Very friendly and made sure to explain everything thoroughly

The technicians Greg and Brian have done a great job in performing the surge protector installation service and they're very professional in providing the suggestions for future maintenance of the system.

Great experience

Great experience as always with Hoover in all my dealing's with them, can't enough about their professionalism.

Erik saved me about $1000 in piping a new drain line for my washer. Also installed check valve on a sump pump.
Erik was courteous and professional. It was nice to find out he is a fellow Martian from Goodrich!! Thank you for the great service!

Excellent service. They replaced my damaged galvanized pipes with PVC, explained everything clearly, and left the area spotless. Highly recommend.

I used the service of Jason and he took care of my faucet issue very quickly. I am satisfied with the service, they were fast and very nice customer service. I would say, not the most affordable in the market but at least they take care of your issues and saves you from stress.

Tom Nunner was a true professional. The job: water heater flush, filter install and bathroom water flow improvement. He took the time to explain what he was doing. He provided options and was not pushy.

I will call Hoover again.

Electrician was amazing. Gave me two quotes. One was very high but he was able to complete the work for the lesser amount and I was very happy.

Great company. Techs were fantastic as always.

Kyle was amazing had a great personality helpful with describing the problem. Replaced sump pump on the spot and removed my hose that was corroded on nice job kyle

They did great work, friendly crew of guys. The price seemed competitive being that everything is super expensive these days. Would use again.

Excellent

Jason arrived quickly and provided me with his excellent plumbing expertise!

Great company to work with

Brendan and his crew did a great job, as always of installing our Generac stand-by generator. Follow-up with Michael to resolve a wiring issue was done promptly and efficiently. Hoover continues its excellent quality service! Brendan et al. represents you superbly!

Excellent and professional service

Back in January 2022, my furnace went out while I was on vacation, and I came back to a very cold house. I called Hoover, and they set an appointment the same day. The tech gave me options and completed the repair based upon my selections. After the tech left, I heard a very loud grinding noise coming from the furnace. I left a voicemail, then followed up with a phone call the next morning. The customer service representative scheduled a return visit 3 days out. I talked to a manager and explained the situation, and he sent someone out in 30 minutes. The tech came out, corrected the issue. He handled himself professionally and left me a happy customer when the situation could have been otherwise. I would definitely recommend using Hoover.

Now in August 2026, when my air conditioning was not working properly in these hot summer months, I knew exactly who to call. They sent the technician, Milan, out promptly to assess the situation, and provide me with sound options. I asked the representative, Dan, what he would recommend for himself or his parents, and he gave me an honest answer with the corresponding rationale. Then, Dee came and completed the job. He arrived at the appointed time, he made sure that everything was installed properly, he went the extra mile to make sure that the job was done right and that my furnace room was left clean, and he walked through everything with me at the end. Great job from the whole Hoover team.

The plumbing and shut off valves in the utility room and the outside hose valve were replaced.A very professional job.Well done.thank you

Excellent job by Lucas the service man that came out as usual. Hoover did wonderfully thank you.

We had an electrical scare and they arrived within a few hours. Very helpful, thorough, and informative! They will definitely be my go-to electricians! Thank you Brendan for taking the time to go above and beyond for our safety and peace of mind!

Jason was excellent. Professional. Great work. Fair price. Would hire again. Thank you.

CJ and Nolan were wonderful to work with. They were thorough and knew their job well. I would highly recommend Hoover and their team for HVAC needs.

Very personable, honest, knowledgeable, answering all of my questions in a way I understood. Very kind to my senior dog♡