Customer Reviews

Ryan always does a great job. He is professional and courteous. He answers questions and encourages you to ask so you understand what your system does. He is dedicated to his job. He is a great on the job trainer for Matt who is going to be a great Tech like Ryan. Ryan doesn't get frustrated he just makes sure things are right.

We experienced a broken pipe and we were BLESSED to have JEFFREY WALDECKER as our technician. I could feel his spirit was so nice and he was concerned about the issue. JEFFREY WALDECKER was determined, patient, kind and most importantly knowledgeable of all things! I would like to say JEFFREY WALDECKER went above and beyond what was expected and we know he was heaven sent! Thanks JEFFREY! We will recommend Hoover to all of our friends and family.

Professional and polite service 👌

Very professional and he explained all my issues thoroughly

Furnace would not light. Main air filter clogged triggering high limit to shutting down the furnace.

Electrician was very professional and explained things clearly.

Did not do any work.

I have a program through Hoover that provides yearly evaluations of my AC/Furnace, plumbing and electrical. As always this is a fantastic program for me as i can feel secure a knowledgable person evaluating the different systems and updating me on if repairs or changes are needed. This program takes away the worry and concern away for household maintenance needs. I also appreciate that Hoover does their best to send the same staff person that I am familiar with when they come i to my home. Wesley came today to evaluate my plumbing. He has been here several times and provided excellent services and we developed a plan to update my laundry room area. Wesley was very polite, professional, effecient and helpful! I appreciated your help and professionalism and look forward to the changes and update to my laundry room. And Thank You Hoover for your assistance through this program

Very happy with the end result! Taylen was very professional, knowledgeable and efficient. Job well done.

Dalton Jaquith is the consummate professional! Dalton was on time, courteous, knowledgeable, and well versed. Dalton went over with the entire electrical job process front to back and gave me preventative maintenance tips. If my family and I need future electrical work done…Dalton Jaquith is our guy. Dalton Jaquith is a great asset to the Hoover family.

Melissa was fantastic. She explained everything she was doing & was very efficient. Thank you!

Very professional & thankfully the problem was fixed in a very timely manner. We will call again when the need arises.

All representatives of Hoover were courteous, clear communicators, and provided services as promised.

Hoover has been the best company I've done business with. Everyone has been very respectfu, courteous, and professional! I plan to use Hoover for all my needed work.

Great work fixing my outlets. 10/10 service.

Loved Chris from start to finish! Very detailed and precise!!!

Timely excellent service

Wes is great! Serviced my house multiple times. Super down to earth and understanding. Goes out of his way to make sure everything is done right and fair. Before and after photos are a plus. Only plumber I’ll ever use

Has an electrical issue. Brendan went right to work, surveyed my issue, explained what he was gonna do and did it. Even gave me next steps of there was another issue. What else could you want?

Well done.

He did exactly work and was courteous He replaced a plug a replaced some burnt wiring

Justin was great at explaining everything. He took the time to do a proper inspection and point out potential issues and fixes.

We've used Hoover a few times now and every plumber we've dealt with has been great. We've had no issues with any of the work completed to date.

Very professional and extremely knowledgeable took his time to assess the situation ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Aaron was a super great guy. The woman that answered the phone was even better. I told her my problem and she was able to get Aaron over here within the hour. Aaron was super professional and very willing to answer all of my questions. Very appreciative once again!!!

The technicians were very knowledgeable and explained everything very well

Brendan performed an outstanding job installing my light fixture. Im looking forward to working with him again for my future projects.

Very polite knowledgeable and efficient.

Blake was knowledgeable, friendly and efficient. He explained his process and the results of the inspection.

They were easy to talk to Great attitudes would definitely recommend

On time with quick service and knowledge on Duct Cleaning.

The customer service is top notch! Dorian is extremely helpful and knowledgeable. It is very clear this company hires TRUE professionals.

Very professional approach and quality work

David was great! Super professional. He wore the booties. IYKYK. He assessed my gas leak, explained what he was going to do, then fixed everything, and cleaned up after himself. Oh! And he came out on a holiday. Top notch man!

Ryan is awesome. So grateful he could help us out in the inclement weather as we were without heat. Thank you so much RYAN!

I like this company. Professional patient. They go the extra mile to help you. Greg was nice. Pricey

Joseph from Hoover has been awesome! He came quick, was super courteous and knowledgeable, and we are on track to fixing our issue!

My pipes to one of the bathrooms had froze. The cold water was no longer running as the overnight temperatures had drop to -7°F with a -20°F windchill. Joe was a professional in explaining the process of unfreezing the pipes. He made sure the job was completed and all the faucets were functioning correctly before leaving. He went into the crawl space several times to make sure all the areas were not still frozen. The entire process took a little over an hour. I would highly recommend Hoover to anyone requiring plumbing, electric or heating needs.

Had issues because it was a specialty fitting that isnt common. Technician Danny still found a way to get the issue isolated so we didn’t ruin our hot water tank after the deep freeze while waiting for the ordered part. 5 stars all day

David did a great job of explaining the issues at hand and identified the problem immediately, as well as the options we had to remedy things… He went above and beyond in explaining the furnace, thermostat, humidifier and water lines to me as well…We are very very grateful. He was kind, professional courteous, And represents Hoover Superbly! BTW… Given that there was no charge except the diagnostic, since we are members with Hoover… Made it that much more impressive!

Hoover great work very professional Friendly . Plumbing and electrical sewer line replacement

Highly recommend. Ryan Baker came to our house and was timely, knowledgeable and very reasonable. He did a great job explaining everything and was very nice and professional. Great experience

He was very friendly, respectful of my home. Very through in the heater maintenance and informed me what he was doing and answered all of my questions and concerns.

Ryan did a furnace inspection He was very informative and took time to explain things to me.

Jack Q was great. Knowledgable and personable, definitely recommend him along with Hoover.

Eric did a great job! He explained everything that he did and he fixed our problem. He also pointed out a couple changes that would fix some of our other issues. He was very professional.

Chris was fantastic! He explained everything thoroughly and answered all my questions. And he was extremely nice and polite.

Called Hoover Electric today, 1/23, with an electric problem. Was both surprised and pleased to get a same day appointment. Technician, Gage Hamilton easily diagnosed and took care of problem. He was knowledgeable, personable and efficient. So glad I called Hoover! SD, Plymouth

He was very professional and knows how to talk to his customers. I would recommend him to someone else

He was very professional with me. Treated me the same way he wanted to be treated. The THOMPSONS FAMILY

Thanks for all of the help as we figured out the issue.

Aaron was excellent. Very knowledgeable, timely and personable. Highly recommend!

Justin did a great job explaining what needed fixing

Replaced humidifier filter. Was completed quickly. Technician was very friendly and helpful!

Danny was AMAZING!!!! He knew so much, explained it all well and made sure I understood what was happening and why. He absolutely went above and beyond what he needed to, in order to make sure our home was cared for and everything was safe and up-to-code. Thank you Danny!!!!

Blake is very polite and knowledgeable about heating and cooling. He explained everything he was doing and provided information on what his findings mean. I am very pleased with his service call. Thank you for providing this service.

Good service. Didn’t get work done. Just got estimate. Kyle was professional and knowledgeable

Everything went well with this service call. Blake, the HVAC service tech was on time, went right to work on our ac. He explained everything he did in a way that was easy to understand and showed pictures of what he was talking about. He gave us suggestions and pricing for future maintenance. We were very satisfied.

Quick and professional service. Brendan was very helpful answering questions even regarding plumbing concerns and he was here to do electrical work!

Polite, on time, knowledgeable. Nice job Tom

Promt friendly competent service.

Friendly, professional and efficient service!

Dave is extremely knowledgeable & talented in furnaces & AC units. He is friendly & doesn’t down talk to you because you’re a senior or a woman. Highly recommend Dave from Hoover for all your heating & cooling needs!

John with Hoover came in and quickly resolved my furnace issue! Highly recommend! Also, being a VIP member is worth its weight in gold! Absolute must!

David was quick and efficient and very knowledgeable. Signed up for the membership because I trust them!

So knowledgeable and efficient! I had an excellent experience!

The staff with Hover is always very nice and accommodating. This visit was no different. Brendan answered all questions and made sure I understood the repair process. I should have posted a review from the plumbing service I received in August 2025.

Michelle was very pleasant to work with very knowledgeable, answered all my questions, completed the job professionally. I will be spreading the word re: Hoover 100% due to her excellent service!

Very professional and knowledgeable.

Very thorough and came up with a solution that will work for us

Ryan was great! He was friendly, our dog loved him and he did a great job diagnosing our furnace. He gave us information about what was wrong, how to make it work better and maintenance tips. When he left our house our furnace worked!

He did a wonderful job I appreciate him and I appreciate your service sorry it took me a minute to get back with you I had death in my family take care

I always get excellent service when I call Hoover Electric Plumbing Heating & Cooling! Today Cameron was the technician that was assigned to the repair of my furnace. He did a complete checkup of the furnace and diagnosed the problem. He also went and got a new part that was covered under warranty, came back and replaced the part . Then ran another complete checkup to make sure everything was running smoothly and up to snuff! I am very happy with everything today! I highly recommend this company for all of your needs. I have used them for all my Electrical, Heating, Cooling and Plumbing, issue's. I am very happy with everything! And it's so convenient to be able to call just one company for all my needs!

He was very helpful and quick with his work and gave out great advice.

Tyler was very professional and proficient. He explained everything that he needed to do to rectify the causes and issues of the main drain. I have only had positive results with all Hoover personnel and Tyler is just another example of a great team.

Amazing and so professional and knowledgeable! Great customer service was quick and efficient!

Taylen was so far better than exceptional? He was a master of his field. He explained all of my units functions, along with tips in maintaining my furnace. He also offered little nuggets of wisdom on the upkeep and maintenance of my furnace. I feel I’m well versed in the functionality of my unit, however Taylen educated me on a number of items I never knew. Please make sure Taylen is assigned to all my HVAC calls. 5 Stars PLUS ⭐️⭐️⭐️⭐️⭐️🌟 Ed

Awesome work. I’ve had plumbing and electrical work done and it’s always top notch.

excellent excellent excellent

Kyle was very polite and knowledgeable. He knew exactly what the issue was and explained my options. Excellent service.

What a great experience with Brendan S. He came out and was polite and thorough. He was able to explain what was happening with my electric and what needed to be fixed. I got a great breakdown of everything I needed to do. I am looking forward to continuing to work with the company and Brendan

Tom Nummer did an excellent job diagnosing the issue with the hot water heater and was very clear explaining the issues, and how to fix the hot water issue. He also provided clear multiple quotes for replacing a toilet valve, full toilet replacement and full installation of interior toilet components. I am extremely pleased with his work! Thank you!

Knowledgeable and excellent customer service Dorian did an excellent job!

Brendan's visit here was to quote me a price and to feed me information, which he did very professionally. This company is honest, upfront and truly caring. Thanks again!!

Excellent and professional service

The service team was wonderful! Addressed all my concerns and fixed them in a timely manner.

As usual my Hoover tech was very Courteous ,competent and efficient.i can always expect a professional and reliable service experience

He was very professional and explained everything in details that you could understand. Will for sure call again if need help with my furnace!

Great service!!!!

Tyler was extremely professional and very friendly. He explained everything he was going to do before he got to work. He was in and out quickly. Again, I couldn’t be more pleased with by experience Hoover.

Aaron was fantastic, did a great job! Also very respectful and any mess he made he cleaned up! Hoover is now my go to company for heating and cooling, electrical and now plumbing.

Brendan and Gage were extremely professional, knowledgeable, efficient, and helpful! They were able to identify and repair my electrical issue which could have caused a fire! 10 out of 10 recommend!!

Tyler, So sweet, very professional, fast and efficient results. 10/10 would definitely recommend

Tyler T. was great, Very informative and Patent

First time using Hoover and I was very impressed! Chris answered my questions and explained to me what the company had to offer. He was very polite and made sure I understood what the job entailed. A family member recommended Hoover based on his experience and I am glad he did.

Good job by Joseph. He worked methodically and efficiently. He was friendly and courteous.

Matt was very friendly and answered all our questions.

The serviceman was professional, friendly and courteous and respectful of our property

Blake did a great job servicing our a/c and recommending ways to prolong unit life. Thanks! Eric was wonderful with the electrical inspection today.

Phenomenal job, very personable. He also explained the job he was doing and options for other jobs we were considering

Tristan from Hoover Electric was very professional and knowledgeable regarding the electrical issues I was having in my home. He was able to correct the issues that I had and also did a safety inspection of the electrical panel. I will be making a future appointment with Hoover Electric to address updating my system. I will be requesting Tristan for any additional appointments!

Danny did the job with extreme knowledge and professionalism of the highest level. Deserves the highest of accolades. Thank you.

Aron did a fantastic job and explained everything. I will ask for him in the future. He made my day. I now have leak fixed. Second time here awesome service. Thanks Hoover for great service.

On time. Explained price, and why the cost. Tried to clear the drain with a router, to much damage. Replaced 15 feet of damaged pipe in the basement in half a day, and cleaned up. Great job.

Excellent company to deal with!

Both my technicians were extremely knowledgeable, prompt, polite and respectful of my home. They went above and beyond with helpful suggestions and kept me well informed throughout the process. Very professional service throughout from the phone call to the completion. Highly recommend Hoover Electric for electrical and plumbing services.

Sean was very informative and helpful during an electrical inspection of my home. He gave me helpful advice on how to address any issues to the house.

Excellent service Was courteous, thorough, explained everything Provided service under warranty such as draining hot water heater etc I was very impressed!

Brendan Stamper from Hoover was friendly completed our needs and change majority of our outlets upstairs. He did an excellent job I would highly recommend Hoover!

Byron was fantastic. 200% satisfied!! Byron helped me with replacing the whole house water filter. Flushed my water heater. I don't know where or how HOOVER finds the team members that service all your work orders. All of the guys that you have sent to do work on my home have all been the best people! Thank you again!! COMPLETE PROFESSIONALS!

Brendan & Gage from Hoover Electric are very knowledgeable and did a wonderful job hanging our foyer chandelier. Super friendly and helpful. I highly recommend them.

It was great. Thanks.

Such an excellent and wonder experience with Jeffrey today! He was friendly, on time, efficient, and very knowledgable on the process start to finish as he installed my new garbage disposal. He was able to provide great insight and advice as well (I'm still learning). These is my second time working with Hoover and its been great! Strongly recommend them!

The customer service rep was great. The technician was very knowledgeable and answered all my questions. Thank you.

Today I had a safety evaluation and a quote for some electrical repairs. Brendan is very professional and provided a thorough explanation. I'm hoping to use Hoover for my project.

He was very informative during his whole house water inspection. He asked me questions along the way and allowed me to ask him questions on things I should look out for. I would recommend him if I was asked by family or friends.

I have used Hoovers services a few times and always great service !!!@

Very knowledgeable, Jeff did a great job, excellent plumber. Then Tyler snaked out the drain pipe, also did a great job. 5 stars for both of them!!

The technicians were very nice but made/left a big mess.

He was great, very informative and helpful. He fixed my problem and assured me if I had any issues he would return until the issue was resolved. I would recommend Hoover Electric Plumbing Heating Cooling to all my local area residents!

Electric system inspection. As part of our breaker box installation.

Brendan thoroughly explained my home’s electrical issues, and completed the repair to my satisfaction. I highly recommend Brendan based on his subject knowledge, explanation of available options, and general good attitude.

Friendly and professional!

Jared was great to work with! Very friendly and professional. Came in, looked over all of our set ups, offered some quotes for some much needed work we will have to address in the future, and quickly knocked out what I had originally requested service for. I wish him all the best in his future endeavors as we were his last appointment with Hoover.

Super professional. He came. He diagnosed. He conquered. Friendly. The best clean up 🧹! Thank you.

Immediate response (within a couple of hours). Great communication.

Brendan was very professional in his evaluation of issue. He quickly identified the faulty area made the correction and confirmed all other outlets are working

Kyle did an excellent job. He set expectations and was honest, professional, prompt, personable and productive and thorough. We highly recommend Kyle and Hoover and would gladly have Kyle work with us again on our futre plumbing needs!

Danny McLune was awesome showed up on time and was very professional and polite. He took care of my issues and explained everything very clearly. Will definitely be using Hoover in the near future

Dee and his team were excellent! I couldn’t be more pleased. So much knowledge. I would not hesitate to use Hoover again for any future issues, electric, plumbing or heating.

The technician was very pleasant and thorough! They were also professional and flexible in scheduling my appointment. I had a great experience with this company.

Very professional installation of a baseboard heater. Reviewed several different options of where to place the heater and where to place the cable to cause the least disruption.

Trevor and Hoover Electric and Plumbing replaced my entire Sewer line and lined the outside pipe. Everyone was very professional, polite did a fantastic job. They showed up on time and did a great clean up job!

Tristan solved my issues and did an excellant job. Very knowledgable and informative.

Professional, courteous, on-point, informative

Tyler was very thorough and considerate of our home. It really felt like he cared almost as much as we did about our things and we appreciate that. He fixed our issue I’d definitely recommend your company to family and friends.

Excellent to work with. Will definitely use again in the future.

Great service. Timely, professional and knowledgeable!

Dave from Hoover Electric was professional and courteous, and efficient. He explained the problem and how to fix it. I definitely would recommend them.

Cameron was amazing! Knowledgeable and friendly, was able to diagnose the issue and explain next steps. I would highly recommend this company and him for any and all HVAC needs. I will be definitely be using them in the future!

He did a great job

Very thorough and honest and the technician went above and beyond.

Tyler did a great job. He was very knowledgeable, and got our bathroom up and going again without any problems. 👍🏻

Top notch

Kyle did a great job and was very knowledgeable

Matt arrived on time, allowed us to explain to him what we wanted. Which was electrical outlets and pluggs updated. He looked at the project gave us a quote, we excepted the quote and he completed the job. Hevalso did a whole house inspection at no cost to us. We have additional things that we would like to have done at a later time and he gave us a quote for that as well. We will definitely be calling him back. I highly recommend him.

Great service, Mr. Wedin was pleasant and polite.

Cory was awesome. He elevated the situation and provided a solution.

Brenden McGurk is so professional and friendly. He inspected all issues we have and gave me detailed recommendations to solve the problems. Very grateful!

Jayden Abbott was just outstanding to work with. He was polite, knowledgeable, and I felt comfortable having him in my home. After dealing with Jayden, I opted to renew my annual VIP membership and hired him to replace my thermostat with an updated model. I would have Jayden back anytime.

Very clean and detailed oriented. Was able to address concerns and provide options for repairs. Highly recommend

Blake came out and did a furnace tune-up for me. I really wanted my house humidifier to work and he was able to get that going. He was friendly and thorough and took the time to teach me a few maintenance tips that will keep my furnace and humidifier running efficiently. I'd give him and Hoover 10 stars if that was an option. I highly recommend them both.

Tom did a awesome job today explained everything to I've been using hoover for all my repairs and won't call no one else love this company they did my furnace hot water tank plumbing air conditioner always a great job and great staff

Aaron did a great job!! he explained everything well he replaced a leaking bathtub drain that was in a difficult spot and a broken pipe in the other bathroom. Highly recommend Hoover service

The service technicians texted me indicating their arrival time. They were very professional. They were quite comfortable with my large dog, which was very reassuring for my household. The work was thoroughly explained and neatly completed.

Dylan and his assistant did an excellent job of cleaning my duct work and dryer! They were very professional and timely. I have nothing but great things to say about them and Hoover Electric! I use Hoover Electric for all my needs…furnace/air conditioning, electrical and plumbing needs!

As always Matthew gave us a great breakdown, and did a fantastic job!

Excellent and thorough explanation regarding my issue.

Cody did a great job. Answered all my questions and worked very efficiently.

Everyone at Hoover has been great. They were helpful and patient as we some financial issues. Everything turned out great. Thank you 😊

Professional, on time, and explained everything. No cost for this maintenance.

Props to their pre visual pics of the Technician to arrive for service!!

Jared was awesome. Super professional and helpful.

Dorian was a pleasure to work with. He was thorough and prompt. It was a really positive experience.

Dalton the technician was amazing, knowledgeable and friendly. Would definitely use him again

Hoover is great, my husband and I bought our 1st home in 2021 and we learned pretty quickly when you own a home just about anything could happen. We recently had Kyle G. Come over to give us an estimate on a plumbing project! Super knowledgeable man and very kind! All of the technicians I’ve worked with Hoover over the past 5 years have been exceptional!

Nice honest guy. Fixed my problem and gave me proper recommendations on what to do.

Knowledgeable, courteous and efficient. Matthew is a very kind human.

He was great and knowledgeable over all nice person

Kyle came and gave me an estimate on installing a gas line. Unfortunately, I couldn't do the job at this time. He was courteous about it and said that Hoover understood. We always use Hoover Electric for our heating, cooling, plumbing and electrical needs. They have reasonable prices and do excellent work.

Chris was very knowledgeable. Not pushy, and very welcoming. Great experience!

David Dunlap was very professional, thorough, explained everything in detail and answered any questions I had and also gave me some good tips

Justin was amazing! Very knowledgeable and thorough with his inspection. Told us an easy fix we could do ourselves. Would definitely recommend!!

Check up on furnace

Tristan did a wonderful job. He explained and went over everything he did.

We called Hoover for an electrical issue in our kitchen. We had a good experience with Tristan. He came on time , trouble shorted the problem, and fixed the outlet.

Matthew was very knowledgeable and professional in explaining my situation to me concerning the water in my basement.

when i called i was able to get a tech (matt b.) out the next morning, he quickly replaced my outdoor plugged & all is well. $400 for one outlet replacement is crazy but i expected that calling out a corporate type company, unfortunately no one else could get out to our house in time so we paid it.

Well informed expert. He was very patient with all of our questions and helped us plan for more projects in the future.

Work was good, same day service was good, but very expensive. 738.00 for basic garbage disposal hook-up, still reeling from that.

Great service fantastic technician recommend Hoover to everyone

Very professional and courteous! Explained the situation and process of addressing issues with patience.

Tyler was great, explained everything as he was doing it. I would highly recommend.

Tech. Was very fast an efficient. Only took a few minutes . Very expensive for someone on a fied income. He was very nice an helpful.

Matthew did an Excellent job. He snaked my tub in record time leaving no mess. He is very friendly, thorough, and knowledgeable; explained things as he went along as we checked my pipes in the basement. I have found my go-to plumbing company. Thank you Matthew! Great Job! Dianne Watson.

Chris was very knowledgeable and helpful. Explained everything to us and answered all of our questions

They did an excellent job! David was very professional!

Jared was here for my yearly electrical inspection. He was very thorough and pointed out some necessary repairs. He provided estimates of the work needed. The inspection is free with the membership plan.

Very professional. He helped me when my furnace went out on a very cold day.

Kind and honest

Jeff had been to our house before and every time he comes he's respectful and friendly. He's very knowledgeable in regards to what he's doing always professional. Every technician should follow in his footsteps.

Quick and professional service! John Pagoto the technician was very knowledgeable and professional.

As newer residents in Macomb, we've had to find our way without knowing any service vendors. We're So Grateful we called Hoover when we had a partial power outage, and it occurred during the holidays - No Problem for Hoover! They sent Brendan, a highly knowledgeable electrician, who discovered the source of the problem, and replaced it all in an hour on New Year's Eve. Hoover has excellent dispatching response times and an extensive year-long warranty that provides for several annual inspections of everything from the drainsto the AC and furnace, flush of the hot water heater, etc. We're very happy to highly recommend Hoover!

Happy with the job

Wonderful job. Thoroughly looked at everything and found the issue. Wonderful timing and now I have power!!!

Matthew was very efficient, pleasant and helpful! I’m so glad that I have the VIP membership! The emergency call to unplug my sink was no charge because I have my membership!

Matthew did a great job.

Amazing as always

Our service technician, Dorian, was absolutely wonderful! He was funny and very informational and very straightforward, but in a very helpful way 🙂 since I had to deal with this while my husband was out of town, Dorian helped me understand what was going on and what needed to be done moving forward. Dorian was thorough and very easy to work with! Thank you!

Dorian was great..was professional and answered a lot of questions.