Customer Reviews

Very happy with Dave’s service today. He explained in detail items that should be addressed and how to accomplish them. I appreciate the info. Thank you

D’Anthony was very nice. Explained all issues and severity of each one to help prioritize future work and keep an eye on other things. Very thorough.

Lost heat in my bed- room because of the thermostat . Very capable people showed up. Done In no time. Labor and parts under my contract are no charge.
Love this company.
Osypa

I had a terrible clog in the bathtub. I called Hoover and Tony came out and fixed it. 1st of all the whole experience was awesome When I called the operator was very friendly and nice she gave me pricing up front and the best part is that the price she gave was the price I paid. Although I did sign up for their yearly plan because knowing this household we're going to need it lol. Now as far as Tony goes he was very thorough he explained everything to me he reassured me that he was going to fix it and he sure did he was so very nice and helpful and I could not have asked for a better experience mainly because of Tony.

Byron was great! Highly recommend Hoover!

Melissa was very professional and thorough. She went over all of her findings with me and showed me pictures of what the problems were and her recommendations.

Hoover installed ac, furnace and new breaker box. All of the Hoover employees did excellent work. Very clean and impressive installations.

Fast, friendly, knowledgeable!

Anthony was knowledgeable and helpful in explaining the what your company offered, he fix the problem in our home and was very professional about it. He's good at his job!

Great and very informative

Cameron was exceptional in his work. Very professional and very knowledgeable.

Excellent service very knowledgeable technician

VERY QUICK response to my home to check on burst water pipe. Scheduled for work to be done asap. Friendly knowledgeable service representative.

Jared Gill was excellent!!! He did everything I could ask of him and fixed my issue!!!! Very professional!!!!

Tyler Tilk did and excellent job with my plumbing issue! Very thorough and honest!

John Pagoda did a very detailed and thorough inspection of all 4 furnaces to prepare for winter months .

Jason was honest, very detailed with his diagnosis of our problems. Presented the corrective measures required, and completed the job.

This is my second major repair with this company. Very responsive and the workers are very nice and knowledgeable. They have a customer for life!!

Eric

Tyler and his partner (forgive me for forgetting his name ) were the nicest and most professional technicians that I have ever come across. They did their job with a smile the whole time they were here. You can really tell that they really take pride in their work. I will be using your services again for other projects as well as referring your services to others. Thanks for doing a great job.

Eric

Doug was extremely knowledgable and very pleasant and explained everything well. Definitely would recommend!

Danny did a great job. Quick, honest, and professional. Even though I was the last call of the day. No drop in quality of service. Would definitely recommend.

We always get great work done by very knowledgeable and friendly people.

Helpful informative and professional 👌

Scott and Tyler were great. All issues resolved with efficiency! Thank you.

6/22 Chris was very efficient and knowledgeable. All heating and cooling addressed. Thank you Hoover

Chris was awesome as usual! Thanks Chris !

Wesley was great. Checked out sump pump and garbage disposal. He’ll be back for installation! Thanks Wesley!

Amazing, super friendly and knowledgeable. Very prompt and definitely will recommend

Michael was really nice and did a great job.

Very professional, explained outcomes well.

Both technicians did an awesome job! They explained everything and showed me the process.

Austin inspected our electrical systems, and patiently took time to answer all our questions. We thoroughly appreciate his efforts.

I employed Hoover to perform heating system maintenance . The process from scheduling the appointment to completion was easy and very efficient. D’Anthony was on time, professional and personable. He explained all things in detail. I wholeheartedly recommend Hoover.

Great job Cameron! Top notch service!

Friendly and answered questions.

Tech was very knowledgeable and answered all my questions. Fixed the issue very fast and efficiently.

Ryan was professional and informative on how to change my thermostat batteries and my furnace filter. Hoover could not have a better technician and I hope your corporation knows they are lucky to employ him. He's top notch!

They were quick and efficient

Cody performed a furnace inspection and explained the technology for a potential improvement regarding the ventilation.

Dorian was great! Polite, well spoken and a good person. Explained some plumbing questions in detail

Jack and the team were very pleasant and able to assist with my drain issues.

Very good.he listen to me and he told me what I needed

Chris was great!

Tom Nummer was great! He was able to inspect my plumbing, replace my water heater valve, and install a new water filter on said water heater all in a couple of hours.

Excellent service!! He was very professional!

Dorian was very professional and kind. He explained things that I could understand. I appreciate his service and Hoover Electric

Chris came to evaluate my needs for upgraded HVAC. Very thorough and explained everything. Just need to review the info and make a decision.

I called Hoover to service my tankless hot water tank. Dorian diagnosed the problem and pointed out other issues that I should have addressed, for which I am grateful (e.g., surge protector on whole-house generator). He made a call and Dalton, the electrician, arrived in a matter of a couple hours to start installing the surge protector. After discussing my three options with Dorian, I decided to install a new tankless unit. Shane and Anthony came the following day and lowered the new wall unit so I could easily reach it. They added a drip pan, which my original unit did not have, and also a valve to allow pressure build-up to be released which my original unit did not have. I feel the service I received was above and beyond and I will definitely call Hoover again as well as recommend them to other. Thanks, guy! * * * * *

Extremely knowledgeable, friendly, and respectful of my home. Explained everything to me in easily understandable terminology. I'm very pleased with the service provided and will absolutely be using Hoover for any future plumbing issues.

Patrick Monaco did a great job !
Exceptional service and attentive.
A well-trained staff that make a difference

He was terrific, exceeded my expectations, thank you

He did awesome job I like him and I want to do all my jobs

John and Ramis from Hoover Heating and Cooling did an amazing job today!! Extremely professional and knowledgeable. A pleasure to have in our home. An exceptional job!!!

Thank you very much!!

Jeff Waldecker, Master Plumber, (friendly & knowledgeable fella), completed a complimentary evaluation of my plumbing systems and provided numerous tips regarding ongoing maintenance I should be mindful of. He also completed a water heater flush, again, included in my annual membership.

Excellent service. Goes beyond expectations.

Brendan is very knowledgeable and charismatic.

He completed the inspection with flying colors

Cornell and Scott performed a very thorough inspection of our furnace. They both were very professional, respectful of our home. They explained the findings in detail and gave us options on repairs. We would definitely recommend them.

David was great and thorough. Did the inspection and also took care of a very minor water leak that I was unaware of. I would recommend Hoover.

Everything went well with Cecil. He was prompt, knowledgeable and respectful. He replaced an old circuit breaker for us. Everything works again! We didn’t shop prices but I’m sure it was competitive.

Quick to come and address the issue with understanding the budget, circumstances and timeline to manage the problem. Personable group of guys that worked in the house and very respectful.

I will always use Hoover. The technicians are pleasant, respectful, honest and knowledgeable.

My service plumber, Jason, provided outstanding service from start to finish! He was professional, knowledgeable, and efficient. He quickly identified and fixed the issue with my running toilet and made sure everything was working perfectly before leaving. I truly appreciate the attention to detail and friendly service. It’s refreshing to find someone who takes pride in their work. Highly recommend!

Jason was very kind, very knowledgeable, and professional! He took the time to explain everything. And made sure the repair was done properly. We really appreciated his excellent service and would highly recommend him!

Always professional, very knowledgeable and honest!

Professional and knowledgeable crew!!! Highly recommended.

Byron was excellent!! He explained things in easily understood terms. He was very friendly and professional!!

Great service, very professional the charge very decent, don’t hesitate to call them if you need any work done thanks

We had Hoover come out to fix a leaky humidifier on our furnace. They were prompt and did a thorough job of fixing the problem. Price was very reasonable and we signed up for their membership program for a yearly fee that gives us free service calls, inspections and many other perks. The techs were professional, friendly and efficient. We highly recommend Hoover and their VIP members program.

Chis did a great job of explaining things. He was very careful to make sure I understood everything before he left.

Exceptional service and knowledge. Jeff is personable, professional, knowledgeable, and an excellent listener!

Doug did a good job, price was higher than I expected, though.

Jason was fabulous and can’t wait to get the new toilet!!

Have had good experiences so far.

Jason did a great job, appreciate him coming here at the last moment, very clean and informative, will definitely keep him in mind when I need someone!!!

Chris did an excellent job today. This young man is very courteous and very professional. Would highly recommend him.

Ryan was very helpful answering all of my questions.

Jason did a great job, appreciate him coming here at the last moment, very clean and informative, will definitely keep him in mind when I need someone!!!

Andrew was great!

Very knowledgeable, professional, good at answering all our questions and it took no time for them to figure out what was wrong. Thank you!!

Both Anthony and Dustin did a great job. They were very clean and methodical. They shared what they were accomplishing and showed me pictures and videos of the job. They explained what was being done and what was needed. I was very impressed with their expertise and professionalism.

I had an inspection completed today on my HVAC system Michael shared the results of the visit with me, showed me pictures of what was good, what needed to be fixed, cleaned or replaced. Very professional. Great service as always from Hoover!

D'Anthony was great. Since 1971 I have owned 5 homes. My current home 25 years. Never has a repair person explained everything. I appreciate his explanation for every detail. A delightful and very detailed young man with lots of knowledge.. Thank you. I will always request D'Anthony.

Professional and prompt- highly recommend!

Very polite professional and knowledgeable about his trade.

Byron was great!! I like this company's policy because now I have someone to call for a plumbing issues!!

Great Job Furnace start up

Dorian was professional, prompt and courteous. He answered my questions honestly and I highly recommend Hoover Heating and especially Dorian.

Great technician, very informational, very friendly very. happy with the service that was provided today

Brendan was very knowledgeable about generators. Very thorough and no pressure. .

Excellent job, very informative, and friendly.

Taylen was super friendly and knowledgeable.

Excellent service

Chris was very professional and did an excellent job of explaining and showing me what the problem was. I would highly recommend him!

Jack was too cool and very knowledgeable about my situation

Doug was great to work with. He called when he was on the way, applied shoe protectors prior to entering my home, and provided a very thorough evaluation of my electrical situation.

Doug from Hoover Electric Plumbing Heating Cooling came to my home yesterday. I called because I needed outdoor lighting installed. Got an email (with picture) that he would be arriving shortly. He was very nice. I expected only to get a quote but he could do it the same day. That was great. One day instead of two. We went over everything. I had him do the job rather than taking another day to get quotes from different companies. I’m retired, it seemed a bit high, but we seniors have to have things done. Really appreciated Doug explaining when he was finished.

Very friendly and professional. We discussed my options and he provided me with counseling on the pros and cons of repairing and replacing the device.

I cannot say enough about this company! They have moved mountains for us and all that we need. Thank you Hoover!!!

My service call with Danny went very well. He was very helpful and informative. I would recommend.

We lost power and our back up sump pump
was not working. I called Hoover Electric and they sent a technician (Chris) right away.
He was very nice and professional ...., He fixed our issue within hours .... I was very happy with the service and would definitely recommend them!

Very knowledgeable and detailed! Both guys represent your company with the upmost professionalism and top tier customer service!

I felt comfortable with both Matthew and Carter in both friendliness and professional told their work and taking the time. To go over what the issues where and explain in detail of the issues. I would recommend them highly.

great technician excellent services thanks

Dalton and Brian were great. Very knowledgeable. I don’t mind paying more when the customer service is great. A lost art!

Kyle is a true asset to the Company. He is professional, courteous and very educated when it comes to his career. We have dealt with Hoover in the past and given their staff five stars with each experience.

Hoover Plumbing Outstanding company highly recommend Tyler is super amazing and helpful highly recommend!!!

Chris was absolutely outstanding. From the moment he arrived, he was on time, attentive, polite, respectful, and incredibly thorough. He took the time to actually listen to what was going on, explain everything to me in a way that made sense, and walk me through what he was seeing without ever making me feel rushed or talked down to. What impressed me most was that he did not try to sell me something I did not need. He could have easily pushed parts, repairs, or additional work, but instead he focused on diagnosing the issue correctly and giving me honest information. That level of integrity is rare. I have honestly never had a service person make me feel this comfortable in my own home. Chris was professional, knowledgeable, personable, and respectful from beginning to end. This was one of those experiences that genuinely changes how you view a company.

Chris was courteous and sat down with me to go over everything he found and explain what he saw and how the components work. Provided multiple options for repair packages

he was nice and helpful but lacked parts waiting for another tech now

Jason was very professional, respectful and knowledgeable. We look forward to working with him again!

They were able to come out on the same day I called them, which was a Saturday. They were fast, friendly got the work done and they did a great job and it didn’t cost a fortune.

Had the toilet and shower back up. Tyler came out same day and got it unplugged very quickly.

I'm confident that working with Hoover is the right move. I appreciate that they have professionals that can address multiple issues in my home. Right now it's a drain issue, but the electrical issues are on the list as well. Erik have me a reasonable quote for the work needed as well as additional options. Very thorough.

Miles and the team were great! Friendly and very patient with explanations.

Amazing! Gage went above and beyond! Another reason why we LOVE Hoover! Thank you for the care you took on our house!

We called because we were having electrical issues in our house. After a power surge due to storms. They were able to come out immediately and they are working with our insurance company for a solution. Our tech ( Gage) was extremely knowledgeable, experienced, kind and compassionate.

Jason was great

Great service. Accurate and quick.

Timely, polite and done in a good time frame.

Dalton was very thorough, polite, and professional. He patiently answered all my questions and provided me with a very detail easy to understand.

Chris was very thorough & professional. He explained things in terms that I could understand.

Was here quickly, resolved the problem as well as couple other issues we had. Very nice, and professional. Good price, great work!

Great service have used Hoover before. The technicians are very knowledgeable and explain everything throughly. I worked with both Gage and Cecil, amazing technicians.

Jeff was very thorough in his plumbing inspection and did an excellent job explaining the results.

Chris was amazing!
Very professional, personable and knowledgeable.
He called and let me know when he would be here, walked me through the repair, made sure I understood everthing, then asked me if that was what I was good with.
I did sign up for the VIP, Hoover will do all my plumbing needs!
I highly recommend Hoover!

Tony was personable, professional, and informative. He discussed the issue with the drain and exactly what he would be doing and checking to ensure the problem was fixed. He also entertained and educated 3 very inquisitive children on his tools and all he was doing. We will be asking for Tony specifically for any plumbing needs.

Lucas was very professional and communicated all available options. After much work he will be back in the morning to complete the job. He is a nice young man.

He was polite and informative. Great job and very pleased with work. Thanks.

Very knowledgeable

Gage quoted our kitchen redo. He combined my plan with some good ideas he had as well. I’m excited to get the work done!

Water heater

Team was courteous and transparent. Came
Out to assess backed up sewer in basement and worked quickly.

We could not of been any more pleased and happy with the interactions and work your serviceman Gage did at our home. At first, he listened to our issues, proceeded to assess the problem, explained perfectly what he found, and what he recommended that we authorize him to do - to solve our issues. He completed the work, responded to other questions that we had, promised to text bids for other work may consider in the future.
Finally, he represented Hoover with professionalism and class.

Mike Hart was timely, friendly, helpful, informative, and thorough. I appreciated his patience in explaining several things when I had questions. He also provided helpful photos during the HVAC check.

Melissa Goodell did our yearly inspection of our furnance and water heater today. She was knowlegable and pleasant to work with. She explained everything to us. A plus grade. We also odered some work that needed attention.

Very detailed! Excellent experience.

Called at 11:00 am they scheduled our service for same day in the afternoon.The service tech (electrician) Dalton showed up around 1:15 pm.Exceptional service from start to finish, recommend you ask for Dalton when you schedule your service appointment.

Erik was great! I received same day repairs and he was professional and was 💯 focused on the job and explained everything and delivered within an hour. Erik was friendly and was neat and tidy. Thank you!

Chris was very knowledgeable and helpful. Explained everything to us and answered all of our questions

Taylen is very knowledgeable about furnaces and central air.

He was wonderful he figured out the problem and took care of it right away. Applied my coupon that I had and was very respectful and very professional. I would recommend him to anybody. Thank you.

On time, great work!

Cordial and knowledgeable crew showed up did an excellent job

Very knowledgeable and patient. Inspected everything in detail and answered all my questions. Some things needed attention but was not pushy

While every repair or maintenance service and every professional technial service person has been stellar, Byron Sanders is a true superstar! Nothing less than a 6! As soon as he entered my home, Byron overviewed the services and tasks he would be delivering as part of the whole home inspection. He throughly explained the water heater cleaning inspection-assessment components and then systematically conducted the work. He discovered some potentially concerning conditions with water main knobs and excess copper tubing on gas dryer which I plan to address to ensure best operability and safety. Byron is personable, engaging, focused and client centered. You can tell he loves his profession by his knowledge, his ability to communicate it layman's terms, and in his great smile. All in All a definite 6***.

Ethan did a great service today at my house. He greeted me with a smile and a positive attitude and he was ready to work. He started working right away. He was very polite and professional. He was efficient with his work and took his time to make sure my plumbing was fixed. Overall great service I definitely recommend using this company for your plumbing needs!

Tom was so pleasant and professional. He flushed the water heater and showed me the problems he found and explained why it was happening and how to correct. Tom also repaired my toilet when I mentioned it hadn’t been working right for a while - he had all the supplies even though I hadn’t scheduled the repair. Great experience! Hoover’s wonderful employees always deliver great service!!!

Great and professional service

Great guy. Professional workmanship.

He was very informative not pushing. Asked us if we had any questions. Was on time explained every area to me.

Professional and to the point. Made several recommendations based on his findings.
I'd recommend him to anyone that is looking for a great service!

Pleasant service person, very thorough, reviewed service with photos, reviewed available UV mold eradication device for A/C drip pan ( on sale now).

Absolutely outstanding work. Prompt, fast, and clean.

Very quick on arrival. Honest and right to the point

Ryan is the man. Really cool guy and explained everything to me as the work was completed. Would definitely prefer to have Ryan as my technician for all future work!

The technician was very friendly and knowledgeable. He spent a lot of time here and provided a very thorough inspection of my AC unit. I would recommend Hoover and Ryan.

Knowledgeable, quick and clean. Great job!

Kyle was a pleasure to deal with. Hoover plumbing got him out here same day. His appearance was neat and professional . The work was done efficiently and so far my brand new sump pump is working just like it should.

Danny was fantastic! Prompt, courteous, answered any questions I had. Very pleased with the entire process.

Michael was a great and informative.

Dave: was professional, he listened and answered my questions regarding the furnace and gave me suggestions . Very good experience.

Updated gas line for new gas dryer

Dalton came in promised time. Was very professional, explained everything. Did a great job!! Was very personable. I would have Dalton come back for future needs

Thorough and knowledgeable. Melissa took time inspecting and explaining the issues in my furnace

What an pleasurable experience! All of my needs were addressed! I am a very happy customer!!!

It went very well on time to do very good job the very pleased

Excellent. He listened to my issue, evaluated the problem, and fixed it quickly. He then checked to make sure everything was operating properly.

They arrived one day after we called and had the repair performed with a a matter of an hour. Could have not gotten better service and Joe did a terrific job with the repair.

Was told of the improper ducting needed. Sealing of joints etc. The technician very knowledgeable. Showed up on time exactly. Thank you

Chris was very knowledgeable and courteous. Look forward to working with him.

They came in and did a great job on my basement drain replacement. They worked quickly and efficiently. Dominic also made sure to explain everything to me when something came up that I knew was a possibility. Everyone that came in was friendly and they cleaned up behind themselves

Tailin was very polite and competent. He performed a detailed investigation of the heating and cooling systems and explained clearly the issues found. Very professional.

Hoover Electric did a great job! Trish was great when we called asking about emergency services and got us on the schedule as soon as possible. I also appreciated her explaining costs and being transparent about possible charges which made me feel a lot more comfortable with the company.

The technicians, Brendan and Aaron, were sure to give us a heads-up before arriving and were very friendly, professional and courteous. They also explained the problem clearly and answered all of my questions. They came prepared and were able replace our faulty outlet (thank God it wasn't a bigger issue) at a reasonable price. Brendan and Aaron were great, were obviously knowledgeable, and they cleaned up after themselves before leaving.

I would gladly recommend Hoover to anyone in need of electrical services!

Anthony was great! Quick service thanks guys

She's very good at her job. She's polite, professional and a hard worker 👍

Very professional and extremely knowledgeable took his time to assess the situation . Aubrey did a great job!
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

The techs - John Pagoto - Joseph Brown. Great experience from Start to finish. The techs were knowledgeable- Polite- I felt confident in their expertise. So glad I chose Hoover Electric for my home services. Techs responded to my questions detailed and respectfully .. they were (5) star service !!

Chris is a very nice technician and explained everything in detail so we would know what all is involved with replacing our water heater.

Although we didn’t go through with service quite yet the technician himself was super helpful, friendly and professional. He did great!

Chris was very thorough and professional. It was a very sobering experience.

Excellent job! Johnathan was very knowledgeable, he explained everything in detail and answered all my questions. He was polite, respectful and the team did a great job replacing the drain line underneath my living room slab. I definitely recommend Hoover plumbers!

Checked out furnace

Jack did great! He unstopped my kitchen sink. 😊

Tyler and Tony were prompt on the time they said they would be there. Quick and efficient, they explained and showed everything they did. Great job

Andrew was very professional and answered all my questions. I needed a descaling of my tankless hot water heater and I added a filter to lesson the need for descaling for quite a few years. Andrew did a great job!

Hoover Electric did an excellent job, with Danny the Service Tech efficiently removing and replacing the failed sump pump, while answering all my questions.

Very professional and knowledgeable

Scott and Tyler were great. All issues resolved with efficiency! Thank you.

6/22 Chris was very efficient and knowledgeable. All heating and cooling addressed. Thank you Hoover

Chris was awesome as usual! Thanks Chris !

Wesley was great. Checked out sump pump and garbage disposal. He’ll be back for installation! Thanks Wesley!

Very informative explained clearly was on time
Exceeded expectations

Chris was great. Fixed my issue w faucet. Pointed out a few other hvac issues he noticed and quoted repair price and answered all my questions and was open and honest about options

Today I had the pleasure of having Scott come to my home for a complete furnace inspection. Scott was very knowledgeable , very professional and worked quickly and with accuracy. He explained everything he was doing and answered all of my questions. I would definitely recommend him to friends and family.

Joe did a Hot Water Tank flush. Very professional . Outstanding work. Cleaned up area. Great job!

Brennan and alex were exceptional in completing removal of original galvanized bathroom plumbing and replacement. Professional, courteous, knowledgeable, explained everything step by step, friendly, cleaned up after job, superb

We have used hoover for years. They are super organized, excellent customer service, detailed paperwork and pictures of the project. They clean up and the work is done right.

Scott could not have been any nicer. Very polite. Explained everything he was doing.
Donna Monfette

My technician was Cameron. He was very professional, explain things so that I could understand them.

Very professional service and done in a reasonable amount of time.

Melissa was very professional in access the issue with our air conditioning unit, describing the issue and fixing the problem.

Had electrical problems through the house. Called Hoover at 7 am. They came before 11. Diagnosed problems right away. Next day replaced entire basement panel and outside meter box with all code upgrades. Not cheap, but very high quality work. Very happy.

Inspector made the comment “they did a really good job”. 👍🏻🙌🏻

Nolan was awesome. Professional, easy to talk to and took his time and got the job done! Thanks Nolan

Great people, we experienced one of the best customer service ever. The entire Hoover team did a fantastic job since attending our call yesterday to having the equipment installed within 24 hours. It was great experience seeing people so happy doing what they do
Thanks

Hoover always sends out the best technicians. Knowledgeable and very courteous. Scott was amazing and would have him back anytime

As usual my Hoover tech was very Courteous ,competent and efficient.i can always expect a professional and reliable service experience