Customer Reviews

Trusted by Homeowners Across Southeast Michigan

At Hoover Electric, Plumbing, Heating & Cooling, nothing means more to us than the satisfaction of our customers. We’re proud to share the honest feedback from homeowners throughout Southeast Michigan who have experienced our expert service firsthand. Read their stories to learn why so many trust us for their HVAC, plumbing, and electrical needs—and why we’re committed to delivering the highest quality work every time.

4.8

Based on 5345 reviews

Gabby Gabby
2 days ago
Called Hoover Electric for an AC issue and they were able to come out promptly. The technician identified the problem quickly, and got the system cooling again without any delays.
Kathleen Crumley
2 days ago
Our shower temperature had become difficult to control consistently, sometimes getting too hot too quickly. The plumber adjusted and recalibrated the shower valve to improve temperature balance and response. The service took less than two hours. Compared to before, the shower feels much more comfortable and predictable to use daily. Temperature changes happen smoothly now instead of fluctuating unexpectedly. We appreciated that the issue could be solved through adjustment and maintenance instead of requiring complete fixture replacement. It’s a smaller repair that improved everyday comfort immediately.
Joseph DeSantis
3 days ago
Mike gave us an estimate for a sewer line replacement. He was knowledgeable and gave a thorough assessment and estimate for the sewer replacement.
Susan Roberts
3 days ago
The plumber was great and professional. Fixed the problem and gave me additional options.
Romina Mariano
3 days ago
One of my breakers kept tripping and turning off power in just one part of my house. I called another electrician and they were only at my house for maybe 45 minutes stating they couldn't figure out the issue and thought it was a melted wire in a wall. They recommended some other company and when I called them, they didn't even do residential work. I decided to call Hoover instead and Dalton came out and was so very knowledgeable and reassuring he would be able to figure out the problem. And even though it did take a few visits, he and Matt were able to pinpoint exactly what was wrong and were able to resolve it. I cannot recommend Hoover enough. They were determined to find the problem and not just pass me off to another company. They were efficient and friendly and also bonus that Matt absolutely loved my dog as well.
Sharman DeLuca
4 days ago
Hoover came out same day as I called them, and replaced new furnace, Air Conditioner and Air Filter the very next day. I love how they communicate every step with you from beginning to end. They send out a picture of who is coming to your house which I really appreciate and everyone they sent out was excellent from the appraisal guy to the salesperson to the installers. David, Matt, Bradley and Justin were fantastic. I gave David a little bit of a hard time as I was in shock at needing a new furnace but I think he recovered. lol. Matt did an excellent job explaining everything to me and Brad and Justin did an outstanding job installing Everything was done in one day, everything is working properly, explained throughly, and cleaned up beautifully. I would highly recommend Hoover to anyone at this point. I hope their customer service is as good as my initial experience with them.
Heytaadow taadow
4 days ago
Friendly fast courteous thorough
Bruce Mitchell
4 days ago
Excellent service. Well explained regarding options
H J S
4 days ago
Eric was very professional and thorough! He explained everything in detail. Cameron worked on my AC and he was a professional as well, he checked for the fuses, installed surge protector and explained everything.
Dylan Leask
4 days ago
Tom was super helpful and a pleasure to talk to as he gave many tips and info for at home maintenance, as well as a perfect job on flushing our hot water tank with what to do for the future. VIP membership with Hoover is a must even if you don’t get any major work done just for the consultations and no BS knowledge 🙂
Cathleen Zepelin
4 days ago
Have had wonderful service from Hoover for plumbing and electrical work. I highly recommend.
лиза питалева
5 days ago
We upgraded the ventilation system in our attic after noticing uneven temperatures throughout the house. The roofing team inspected airflow and installed additional vents to improve circulation. The project took about a day and a half. Compared to before, the upstairs feels noticeably cooler during warmer afternoons, and the HVAC system doesn’t seem to work as hard. The crew explained everything clearly and kept the workspace clean the entire time. It’s one of those improvements you don’t immediately think about, but the impact on comfort and efficiency became noticeable within the first few days.
David Pryse
5 days ago
Scheduled last minute due to an emergency and techs were at my home within the hour.
John Burris
5 days ago
Very pleased with the work and results from Hoover technicians Steve and Alex. Thank you again
Jayde Gray
5 days ago
Thomas was very knowledgeable. He walked through all his processes and showed tons of pictures. He gave thorough recommendations with his inspection. He drained and replaced the valves on the water heater in a timely fashion. It was pleasure working with him.
Scott Weaver
5 days ago
Fast and prompt
Kenneth Palmer
5 days ago
Dalton and Chloe arrived promptly and were extremely courteous, professional and knowledgeable. Went through everything thoroughly and were very respectful. An overall great experience. Definitely recommend.
Jim Fortune
5 days ago
Representative was very polite, professional and informative when giving options on possible upgraded
Jane
5 days ago
I recently hired Hoover Electric Plumbing Heating Cooling to install a mini-split upstairs because our central air conditioner wasn’t adequately cooling that area. From start to finish, the entire experience was excellent. Communication was prompt and professional throughout — they were quick to respond via email, text, and phone, which made scheduling and coordination easy. Dion and David were terrific; they patiently answered all of my many questions with clear, knowledgeable explanations. The whole team (David, Dion, Tyler, and Drew) was knowledgeable, friendly, professional, polite, and timely. They worked efficiently and in an organized manner, showed respect for my home, and left everything thoroughly cleaned-up. Tyler was especially careful to test the unit properly and took the time to walk me through exactly how to operate it. The mini-split unit itself has outstanding reviews, and I’m happy to say the installation matches that quality. It’s working beautifully, and I’m very pleased with both the equipment and the service I received. I highly recommend Hoover Electric & Plumbing — they’re a trustworthy, top-notch team I wouldn’t hesitate to hire again!
kqhartley
6 days ago
The service technicians were professional and did exactly what they said they would do.
Lynn Boyd
6 days ago
Tyler came out and inspected our drains and scheduled a more thorough evaluation.
Cathy Foster
6 days ago
Aaron was great .he did a plumbing inspection and made sure everything was ok
AL Williams
6 days ago
Having been a local HVAC business owner in the area (now retired) I experienced a main line clog and called out Hoover I was incredibly impressed with the technicians professionalism and abilities He brought in the equipment. Cured the problem and then brought in a co-worker to run a camera needless to say, I ended up purchasing a service contract with Hoover 😀
Elaine Wang
1 week ago
Excellent service. Very reasonable pricing. Wesley was super professional and knowledgeable. Compared many prices for sump pump and theirs were the most reasonable. Smooth/easy scheduling process. Ended up joining their family plan too due to the good value. Would recommend!
Joe Zabolotny
1 week ago
Second time this season I've used them. Signed up for yearly service plan. John P. was very knowledgeable and answered all my questions.
Stephanie Harris
1 week ago
We replaced several older outlets that were starting to feel loose. The electrician handled everything safely and efficiently. The job took a few hours. Compared to before, everything feels secure and reliable. It’s a small but important safety upgrade.
Marie King
1 week ago
Very knowledgable, professional and kind
Danielle Holliday
1 week ago
Joe was very professional and fixed the problem quickly. I will definitely use this company in the future.
Jamie Loubert
1 week ago
Been hiring work from Hoover for years. Truly wonderful people, great work and prices are competitive. Love the VIP membership. Will always recommend them for anyone looking to have work done on their house.
david safaya
1 week ago
Kyle was the man! His energy, his sense of humor, and his positivity plays a huge role. Super cool dude world needs more guys like Kyle!
Deborah Tucker
1 week ago
Great experience with Dave Doncic very professional &friendly. Very thorough with the A/C inspection. Explained all options and quotes. As always good service.
Donovan Cartwright
2 weeks ago
Danny did a great job. Very professional.
Cathleen Zepelin
2 weeks ago
Have had wonderful service from Hoover for plumbing and electrical work.
John Martino
2 weeks ago
Happy with the work done.
John Hillaker
2 weeks ago
At first I wasn't informed I needed an electrical box but I'm happily to say that was taken care of
Beata Lamparski
2 weeks ago
Byron was very professional and courteous. Found correct faucet that accommodated my weak grip. Thought the price set by firm was high.
Ryan Harrison
2 weeks ago
Awesome guys. Kind and quick.
Jane Linn
2 weeks ago
Dee and Evan did a great job replacing my old furnace and air conditioner! They worked diligently all day long and were very considerate, polite, and helpful in explaining the questions I had. Dee also showed me all of what I need to know about the new system. I would highly recommend these two Hoover employees!
Jennie DiMaggio
2 weeks ago
Mike, chole,Ryan were very good at there jobs all were on time, friendly. They didn't mind us watching them it was all day job. Updating our electrical it was old. They cleaned up there miss.
Lana S
2 weeks ago
Andrew R came out to diagnose a faucet leak, got it diagnosed pretty quick even though it was a tricky one.
Travis Przytula
2 weeks ago
Gage was awesome friendly he was knowledgeable and explained everything in detail. We were nervous it was going to be a super expensive job. He identify the problem, almost immediately fixed the plug that was broken and add a GFI in the bathroom that was needed. He wasn’t here but an hour in half an arrived promptly. At the end he went over his safety inspection of the house. We talked for a few about how our daughter was thinking about being an electrician. He answered questions about his job and said she should definitely do it. I would say Gage not only came to provide a service to us, but also brought an awesome experience. Thank you so much keep up the great work.
Christine Soulliere
2 weeks ago
Chris was very professional and understanding of our issue. Took time to explain thoroughly. He took extra care to make sure our cooling system was working properly.
Julia W
2 weeks ago
The technician, Tom N., came to inspect our plumbing. He took the time to walk me through everything, answer questions, and put together a comprehensive plan for addressing any issues with options that work for me. I appreciated his thoroughness! It was a very good experience/service and made me happily renew my membership with Hoover! I will definitely contact them for future plumbing concerns and repairs.
Kai P
2 weeks ago
Brendan and Chloe were great. They were very cordial, knowledgeable, they explained everything in detail, transparent, patient, and went above and beyond to troubleshoot the problem and come up with a fix to solve our issue.
Mardi Sedick
2 weeks ago
Once again, it's Hoover for the score! If you plan on starting the (hopefully) warmer season with your AC in good working order, call them! We had just wonderful work done on ours today by Nolan. He did such a great job of both explaining to us what needed correcting, and then doing the work, and it was just a joy to have him here in our home. We've felt so comfortable with each technician we've worked with from Hoover, and feel confident that all of our systems in our new-to-us condo are in great shape. Thanx, again, Nolan!
bassam S
2 weeks ago
Very good overall experience. Prompt on time and Very friendly and experienced technicians
Ryan Towler
2 weeks ago
I called in the morning and was able to have a technician out that afternoon. Aaron was incredibly knowledgeable and professional. He provided a thorough assessment and communicated clearly what our options were. I will be using Hoover Electric Heating and Plumbing for any other issues that arise.
Eric Roth
2 weeks ago
Tristan and Will arrived to fix an outside light fixture that was less than a year old. Within minutes they tracked the problem to the automatic light sensor. I happened to have bought an extra light fixture and I got it out and connected two wires; voila! Fixed! They were both very cordial and friendly. I recommend them and Hoover.
Ernestine Saunders
2 weeks ago
Today I had the pleasure of having Andrew come to my home for a complete plumbing inspection. Andrew was very knowledgeable , very professional and worked quickly and with accuracy. He explained everything he was doing and answered all of my questions. I would definitely recommend him to friends and family.
Michael McHale
2 weeks ago
Wesley was awesome. He elevated the situation and provided a solution and executed.
Lynn Martin
2 weeks ago
We were very pleased with the service we received. We were kept informed every step of the way regarding when our technician would arrive (ensuring that our time was not wasted). We were given a thorough electrical inspection. Our technician, Greg Dugan, was extremely pleasant, knowledgeable, and took the time to explain everything. All in all, a great experience!
Tubie Boniface
2 weeks ago
Great service
Menia Piwonski
2 weeks ago
Helpful !!! explains everything that needs to be done .Shows what needs to be done. this is the fifth time that, I called them out for various things I couldn't be happier.
Renee Sherry
2 weeks ago
I wish I could give more stars! I’d give the whole Milky Way if I could! I simply cannot express just how amazing Hoover Electric has been. In attempting to get a new roof installed, the inspector abruptly stopped work on the job because they uncovered electrical wiring on top of the roof. We were told that we would need to have an electrician remove said wiring in order to continue with the roof. The roofing company recommended Hoover for the job. Hoover came out within hours to assess the situation which was unique to everyone. Eric, the technician, said he would need to get some others involved to come up with a solution, so he gathered a team of experts, including Will and Donnie, to come out the next morning. In the meantime, the roofers came back with new tarps and covered my roof… with rain in the forecast. After leaving work the next day, but with some important errands to run, my son called me and said it was raining and the tarp was leaking… rain was coming in throughout the house and even running into the basement. I was hours from being able to get there so I called several individuals at the roofing company but either got no response (in their defense it was late on a Friday) or was told they couldn’t get there. I then began calling my contacts at Hoover. Eric happens to live in my area and, like a Superhero, took time out of his evening to come to my son’s rescue. The two of them went up on the roof, in the rain, and fixed the tarp! Eric is our Hero!!! He and his colleague, Chloe, came out the next day to get the electrical off the roof so that the roofers can continue working. They finished that phase of the project in one day with minimal interruption in power. They are still in the process of coming up with a permanent solution for wiring those lights that were powered by the wiring that had been on the roof but I have every confidence in their ability to do so. Everyone at Hoover has been so warm and caring. Their only purpose has been to get a roof over our heads and, not only that, but to preserve the integrity and style of my home… my childhood home, designed by my dad, that I love so much! A million thanks to Hoover Electric!!!
Randy Casteel
2 weeks ago
Chris was very polite, and professional. He was informative and offered other options for my house.
Michael Miller
2 weeks ago
Technician did a very good job! Michael Milklker
Joanne Shobe
3 weeks ago
Where do I begin?! Aaron was by far the most knowledgeable professional courteous and insightful plumber I've ever dealt with . He spent so much time explaining what was wrong with my water softener and gave detailed options for resolving.i so appreciated his work ethic and commitment to his profession
Don Priehs
3 weeks ago
Prompt and friendly service,matt is a top notch technician, he knows his stuff,would recommend Matt and Hoover to friends.Good job!
Andrew Henderson
3 weeks ago
Technician was polite, friendly, and professional. He was on time and unclogged my tub drain quickly. Would definitely recommend for your plumbing repairs.
helen shaw
3 weeks ago
I goggled plumbing and selected Hoover Plumbing they were reasonably priced and no hiding fees. They set the appointment, send me pictures of the technician that were assigned to come to my home and we’re on time. Very friendly explained what they were doing and show me pictures of the job. Performed the work cleaned up. Well done Hoover
Katie Thompson
3 weeks ago
Very knowledgeable and friendly. Gave lots of options
doris campbell
3 weeks ago
Chris Meyers, is very professional and he knows how to communicate with his customers much appreciated.
Giuseppe Serra
3 weeks ago
Nolan did a great job. He explained the process , and got to work. When finishing the work he went through everything he did and was professional the whole time .
valdez may
3 weeks ago
Great technicians informative awesome customer service!
Robert Welch
3 weeks ago
Excellent service. Very skilled and knowledgeable. We will use Hover always going forward.
Ed Fry
3 weeks ago
Very nice gentleman, pleasant and professional. Thank you Mathew.
Cheryl Nightingale
3 weeks ago
Very hard workers, very thorough, didn’t even take a break that we saw, cleaned up really well and made sure we were without questions and highly satisfied with their work.
Barbara Geller
3 weeks ago
Very pleased. Aaron was so caring and pleasant to deal with. I was confident dealing with him
Danielle Sanney
3 weeks ago
Easy same day scheduling. Has a nice program for a yearly service with them for furnace, plumbing, electrical & ac.
Peter Pruchnicki
3 weeks ago
Cordial and knowledgeable crew showed up did an excellent job
Nancy Watton
3 weeks ago
We just had Hoover Electric out to help us with some outdoor lights. Our technician was Dalton. I cannot say enough nice things. The company kept me informed of his arrival. Dalton was knowledgable and courteous. And the price was reasonable!! They for sure get 5 stars!
Karen Kostiuk
3 weeks ago
Mike did a fantastic job at accessing my issues with my dehumidifier. I chose to replace it rather than just having it cleaned due to its age and previous issue last year. Such a pleasure to have found Hoover and most especially MIKE!
Ron Lock
3 weeks ago
The guys were great. They fixed what they had to. The job looks great. Thanks Brad and Anthony!
John Schiiller
3 weeks ago
My water pump for my furnace dehumidifier water went bad. Mike came out and did a great job and explained everything in detail. He gave us some maintenance tips also. We highly appreciate Mike and would not hesitate to have him repair or maintain anything in our home. We have the membership, so we pay no service calls. We highly recommend Hoover Electric!!
Sam C
3 weeks ago
Defective shutoff valve for hot water tank replaced.
Phyllis Noda
3 weeks ago
Hoover Electric has got to be the very best multiservice company ever! I have used their services as a subscribed member for plumbing, electrical, and HVAC and they rate 5 stars for professionalism, quality of service, customer education, courtesy, appearance, use of technologies for diagnostics. From my first call to the tracking of their service person to my front door Hoover is the best!
Christine G
3 weeks ago
All I can say is WOW!!! What a relief to have such a respectful young man come to our home. Fritz did such a great job and got our kitchen sink unclogged. Once he left it was like he was never here he cleaned up and left us with a working sink. I will definitely be recommending Hoover to all. You have a customer for life !! Thank you Fritz
Dennis C. Rasch
3 weeks ago
Very professional. Explained everything in detail.
Bossk77
3 weeks ago
Replaced ducts in my house. Got quotes from multiple places and hoover was the only one that walked through the details of the quote and stayed long enough to explain to me they that they understood all of what needed to be done, plus correcting other interrelated items at the same time. Most places charged for quotes and hoover didnt, some came and looked and didnt explain anything or allow me to ask questions to understand if they knew what needed to be done. Hoover worked to understand my mold and vent situation and offered other servies like UV light HVAC install to reduce mold and bacteria from coming back. My house was older and had some nuiances in vent exit design and Hoover worked around the issue to get the right parts to my house to not delay completion date or number of install days. Did an wonderful job and were very professional and kind. Would highly recommend.
Earl Louks
3 weeks ago
Jake came out and helped us getting drain cleaned. Very professional and respectful. I highly recommend him if you ever need help. If I was his manager I would give him a raise for his work and and how he treats his customers with respect. I highly recommend Hoover Electric Plumbing Heating Cooling,
Christine G
3 weeks ago
All I can say is WOW!!! What a relief to have such a respectful young man come to our home. Fritz did such a great job and got our kitchen sink unclogged. Once he left it was like he was never here he cleaned up and left us with a working sink. I will definitely be recommending Hoover to all. You have a customer for life !! Thank you Fritz
kristine shevsky
3 weeks ago
Had galvanized pipe leaking like crazy, Hoover came out within an hour, assessed the issue, described in detail what was needed, gave pricing estimates, checked other plumbing questions i had, and set up repairs for the very next morning !! AWESOME !!! Brennan and Alex were superb, professional, courteous, helpful, described and showed all work to be done, very knowledgeable, cleaned up when done, and made sure everything was back to a neat condition. SO GLAD I CALLED HOOVER !! THANK YOU !!!!
Dennis C. Rasch
3 weeks ago
Very professional. Explained everything in detail.
Joan Snitgen
3 weeks ago
Brendan McGurk was very professional and understanding my lack of knowledge when working switches on electrical box. We had a good laugh together!
Janet Bankey
3 weeks ago
Cody did an awesome job and fixed the problem within an hour....very happy with my first experience with Hoover Electric @
Terry
4 weeks ago
Tom did a great job, the only problem I have is the water pressure coming out of secondary bedroom faucet is not as strong as it was before the hot water heater was flushed. All other faucets are fine. He was here over 3 hours working on new outdoor frost free faucet install, hot water heater flush and inspection of all plumbing.
Larry Long
4 weeks ago
Dalton was on time, knowledgeable, and thorough. Troubleshot and fixed all of our issues. Would definitely recommend this company for any electrical needs.
Jay Jackson
4 weeks ago
Tom did a great job, he is very professional and cares about the customer
Thomas Ostrowski
4 weeks ago
Danny showed up on time. He accessed the problem, we discussed the options and he performed the repair. Great job and we are very satisfied.
Rita Khariton
4 weeks ago
John was on time, did very thorough examination of our AC, gave good suggestions. Excellent service, would definitely recommend
Joseph Marcotullio
4 weeks ago
Very friendly and explained the work they completed.
Robert Smith
4 weeks ago
Gage was great! He had my electric up and running again in no time. He was very professional! I would highly recommend Hoover electric to everyone!
sharon tiongson
4 weeks ago
These guys were very professional! Made suggestions that helped me see there was a bigger problem than just snaking out the main sewer. And still working with them
Brooke Szipszky
4 weeks ago
We just bought our home less than a year ago so having an unexpected need for a new heating and air system wasn’t what I wanted to hear! The team that came (Dee & Evan) were so calming, prompt and explained everything in great detail. While I didn’t get to interact with Evan much he was working diligently outside and left the outdoor looking great. Dee explained everything he did, made us feeling more confident about using our new system, and didn’t leave until much later than he expected with the complexity of the system change! I recommend him to come to your home for any need!
Patricia Klusek
4 weeks ago
Needed front and back hose bibs (outdoor spigots) replaced. Brad, Joe, and Colin did a great job. They’re all friendly and professional.
Timothy Schaefer
4 weeks ago
Melissa Goodell came out to do an annual A/C inspection as part of our annual maintenance. Melissa was on-time, thorough in her evaluation and analysis, explained her findings completely and offered options for resolution. She also helped with installing new pmac furnace filter, purchase and installation of the furnace water panel and called the office to arrange for a follow-up assessment and consult, as well as to guide me on reorder of pmac and water panel filters going forward. A great overall experience and thanks to Melissa.
S C
4 weeks ago
All the Hoover technicians have been awesome! Very knowledgeable and great customer service!
Jessica Glenn
4 weeks ago
Our technician, Gage Hamilton, was the 3rd electrician we had come out to the house. No one else was willing to take on the job. He diagnosed our problem quickly and had our electricity restored promptly. He was very professional, knowledgeable, and courteous. He took the time to talk us through everything and make sure we understood everything. He even came back a second time to finalize repairs. Definitely would recommend using Hoover for any electrical repairs or work.
Mildred
4 weeks ago
My technician, Wesley Green, was very professional and showed that he knew his craft. He explained what was needed to be done and allowed me to answer questions. After completing the job, he did a check with me to make sure that what he did was correct. He was timely and left the area in which he worked in clean order. When I am in need of another plumbing job, I certainly will be requesting Wesley!
Shelly Chapman
4 weeks ago
The crew did a very good job and cleaned up everything. Also looks great.
John Lee
4 weeks ago
Excellent work.
Valerie Robinson
4 weeks ago
Eric W. was very prompt, and friendly. Came in, diagnosed the problem, fixed it, and was headed to his next call in a reasonable amount of time. If I need any additional electrical work done I'll be sure to call Hoover Electric again. Great job Eric!
Amy Lazar
4 weeks ago
Great service. I had electrical, plumbing and furnace/AC inspections done by Hoover and they were very detailed. The techs were very courteous and professional.
Efthalia Mitrovich
4 weeks ago
Dee came in ti inspect my air-conditioning that he had installed. Everything went perfect. Great workers definitely would recommend him.
Hope Poulsen
4 weeks ago
Professional and very quick service. I really appreciated that our technician, Greg, walked through what he was doing and why. Greg was also very thorough to make sure he found the best solution to fix our issue. Would definitely recommend Hoover!
Marianne Schultz
4 weeks ago
Your technician was very knowledgeable and helpful and had the job done quickly. I would highly recommend your company.
Karen Weichel
4 weeks ago
Friendly and professional. Did an excellent job! Would use this company again.
Brenda Devita
4 weeks ago
Great people from this place. Patrick, Dan & Dee talked to us more and explained everything and very very good at there job! I will use this company for everything
Patrick Eldridge
4 weeks ago
Got the call ahead and everyone arrived on time. Professional and courteous service and had reviewed our past maintenance record which helped steamline things a lot, would recommend.
Nicole Riggs
4 weeks ago
Michael, Ryan and Aiden were exceptionally professional, kind and open to questions and explaining what they was doing.
Ashley Auger
4 weeks ago
As a fellow small business owner i know how important communication is. Hoover is 10/10! We all know waiting around for the technician to show up can be a shot in the dark with best hopes and typically mediocre results. NOT HOOVER! The communication from booking and confirmation 10/10. The text informing me of not just who my technician is but also a bit about him 10/10. Already started the process as less like strangers which is so great when they’re coming in to your home. The tracking tool to not just give a time estimate but an actual this is when he is coming 20/10!! The quote I received was absolutely competitive. The information about the repairs and a few notes on other items incredibly helpful. I got more information about what I needed done than I knew I needed and appreciated all of it. About our specific technician Chris… he came a partial stranger and left a friend. He was kind, understanding and honestly you can tell he truly loves his job and shows that in the description, discussions and explanations he gives of what needs to be done and how it would happen. He left an incredibly positive impact when he left today! I’m grateful for his expertise and the opportunity to have met him! 20/10 recommend!!
Linda Pace
4 weeks ago
Jared was very professional & knowledgeable. Definitely will call Hoover again for service.
Tyler Greenhill
4 weeks ago
Hoover installed a second water meter and PVB valve for lawn irrigation. The technicians were professional as could be and always wore shoe covers whenever entering the house. They explained the entire process and pointed out every detail and location of the new plumbing. Excellent service.
Jessica Squires
1 month ago
They came quick and got the job done. Tyler was very knowledgeable and a pleasure to work with.
rob devita
1 month ago
Completely new system AC and furnace, chimney pipe. Everything is beautiful and running great. Dee was our main tech and he was fantastic. Super friendly staff all around, very knowledgeable. Highly highly recommend.
Michael Markowski
1 month ago
Excellent!!!!. Mr. Dee Algahmi and his team are very professional and super friendly. Did a fantastic job on the install of my Furnace/AC unit.
Michael Gemmell
1 month ago
Jordan was in time, curtious and knowlegable for service performed.
Patrick Glover
1 month ago
Great experience as always with Hoover in all my dealing's with them, can't enough about their professionalism.
Sylvia Mccallum
1 month ago
Very friendly, professional, thorough, took time to explain details, discussed available options and safety concerns.
Alan Malisow
1 month ago
Thoroughly professional and informative.
Bradford Wade
1 month ago
Fantastic work at a reasonable price.
Cher Moskal
1 month ago
Very efficient and did great work. Explained everything and answered all my questions. Although Hoover is pricier than others, I keep calling them for work because I trust them.
Christine Rossow
1 month ago
Brendan was knowledgeable & personable. He did a great job with the help of Chloe.
Aurora Miraka
1 month ago
Jack Quartuccio did a great job ! Exceptional service and attentive. A well-trained staff that make a difference
Secretary/ Treasurer
1 month ago
Dalton was on time, profesdional in his description, actions & follow through. He got the job done & was gracious in the use of my time while another project was being completed. Dalton is a good addition to Hoover. Actually, all associates of Hoover have been professionals & good to interact with. Thank you for that.
June Taylor
1 month ago
The plumber was very knowledgable & friendly. He analyzed the problem & did the repair in no time. Very satisfied
Elizabeth Grana (Liz)
1 month ago
Great service. Joe was my technician. He was informative about everything he was doing.
Deanna Sims
1 month ago
Melissa, our specialist , was professional, knowledgeable and very thorough in explaining her diagnostic process. She provided options for repairing an older furnace versus replacement. She was on time andcpatient with my questions. I would recommend her and Hoover for your furnace needs.
TJ hartman
1 month ago
Wesley was the technician sent to my house. He was very helpful. He informed me of all my options. Including the best option which was news to me. While I am not able to move forward with any improvements today, I will be sure to use Hoover when I have the money necessary
Patience Hotton
1 month ago
Scott and Tyler were great. All issues resolved with efficiency! Thank you. 6/22 Chris was very efficient and knowledgeable. All heating and cooling addressed. Thank you Hoover Chris was awesome as usual! Thanks Chris !
Marvin Holley
1 month ago
Professional, courteous, on-point, informative
Janice Wilson
1 month ago
Brendan came out to quote my electric job and was on time, professional, and explained the process.
Terrell Evans
1 month ago
Top notch Experience
Eva Altieri
1 month ago
Hoover Electric hires the best technicians. This time it was John. Last time it was Cody. Each one that has ever come out were friendly, professional and offered good advice about any plumbing electric or hvac concerns. Thank you
KERRY SMITH
1 month ago
Tech explained everything well, gave different repair choices, showed pictures of progress and repaired issue quickly.
Patty Chirite
1 month ago
Very professional very thorough. It was a pleasant experience and everything works.😊👍
Danielle Trombley
1 month ago
Kyle was the best!! Super friendly and did a great job!
Dennis Shaffer
1 month ago
John our service technician was courteous and professional. Explained what happened and what options we had to correct the problem, including payment plans available. Thank you for the prompt and friendly service.
Joe Kelly
1 month ago
Brendan was great, very professional, quick to diagnose the issue and fast to correct it. Highly recommend.
steve landrum
1 month ago
So Happy I called you folks. I've had Plumbing and Electrical teams at my house this morning. Install team will put in a New water heater this afternoon. Electrican found issue is with DTE. I only paid for Trouble Shooting.
Annie& Terry
1 month ago
We called Hoover plumbing to fix our water pressure problem, and also incidentally change a faucet in the laundry room. They were timely, professional, and courteous, and we couldn’t be happier with the result. Highly recommend this company!
Marilyn Roberts
1 month ago
John Pagoto did a very thorough job evaluating my HVAC system at my home. I will recommend Hoover Electric and Plumbing Heating & Cooling to my family & friends.
Michelle Pantalena
1 month ago
The employee who came out to look at the furnace were very nice and did a great job explaining the situation. I would recommend their service!
Erika Herron
1 month ago
We were very pleased with our experience with Hoover. They were able to come out on short notice on a Saturday to assist us with our electrical problem. Gage was extremely efficient, knowledgeable, personable, and informative. Thanks to Gage, we will definitely use Hoover in the future.
WagTree - The Network
1 month ago
Very quick response on a holiday weekend, professional and super nice…great customer service- no AI! Brendan was great in day 1 and follow up crew of Austin and Marq were equally terrific. We signed up for the VIP program and would recommend to all. Thank you!!
Energy
1 month ago
Met with Gage for a quote and he’s a great guy, with wonderful personality. Hoover is lucky to have him.
Richard Sun
1 month ago
The technician Melissa Goodell did a great job in performing the AC maintenance service and she was very professional in providing the suggestions for future maintenance of the whole system.
Rose Coffman
1 month ago
Clogged kitchen sink
Marc Renaud
1 month ago
Tyler came out from Hoover, as I was having drain clog issues. I called and he was at my house in 20 minutes. He took a look at all the plumbing to the bathroom and snaked my sink drain and cleared the clog. We also spoke about having a camera scope done as I live in an older house just to see how things look in there. I'm a VIP member, so this service is free. I set that up too following my free drain snake, as I get 2 of those a year for being a VIP member as well. Tyler was thorough and very nice. I really appreciated his expertise. I recommend Hoover to anyone needing plumbing, hvac, or electric services. They are a great and reliable company.
James Winters
1 month ago
Excellent work,as always. Technician was professional, as always.
Michael Richardson
1 month ago
Assistance with my request arrived 3 hours earlier than expected. In my case this was a big plus to get my issue resolved. Customer service was excellent! Cameron was pleasant, knowledgeable, and patient throughout the whole processing. With this visit and experience, I will be utilizing services again. Great job all around!
Kenneth Jones
1 month ago
I am very pleased with the service that Chris provided on yesterday. He was very courteous, and professional. Very blessed to have him in my home
Helena Schmitt
1 month ago
I’ve used them for several services at 2 homes and they’ve provided stellar work.
Michael Schlesinger
1 month ago
Happy with the job as always
DJ Haist
1 month ago
After having another company out to review my smoke/CO alarm beeping for no reason, I had Hoover send out someone to look at my alarm system that keeps alarming every evening. It was a mystery why, as the system is only three years old. Aron was dispatched to my job and brought his professionalism and patience with him. I am pleased with the service, and hope to be done with this mystery. Thanks Aron!
Brian Smith
1 month ago
We needed a new Panel. Sean came out and took a look. We had the original panel was Pushmadic breakers Sean explained Google that they were discontinued around 1984. Sean was very down to earth, Our DTE lines coming in were also outdated I sulation was wide open. The next Day Michael came out with two workers, The entire job was completed in one day. They also installed two can lights in out living room. These Folks did a outstanding job. Michael explained that code now requires a outside disconnect just incase of a emergency people can shut off the whole house. I Would say if you need of this service you would be foolish to call anyone else.
Jennifer Hynes
1 month ago
Fast, friendly service that's affordable. Thank you.
Michael Reno
1 month ago
Tech was super friendly and helpful. Did a great job in the laundry room. Even spotted a problem with the dis hwasher hook up I didn't know existed.
Robert Parker
1 month ago
Got estimate for work I want to do
Chuck Bral
1 month ago
Very good workmanship and customer service. Steven replaced a toilet and toilet flange. I was concerned because my house is 1960s, so old cast-iron sewage pipes. Steven did get the new flange to seat properly, with a very clean caulk line at the base of the toilet. I’m a very satisfied customer!
Kaitlyn Renzi
1 month ago
Extremely responsive and at our house within a couple hours of the initial call. Able to quickly finish 3 needed fixes. Wesley was wonderful!
Krysta Lynn
1 month ago
Great job !
brenda shuman
1 month ago
Excellent service all around! We called requesting a tech for a leak we couldn't track. They scheduled us for the next day. The communication and timeliness was exceptional. Wesley was our technician. He was friendly, punctual got right to work and was very tidy. Within 48 hrs we had everything fixed! Highly recommend their services
Paula Pike
1 month ago
Fast and efficient. Tom was very helpful, explained everything.
Jo Ann Swanson
1 month ago
Taylen was awesome, professional and helpful. He did maintenance on my air conditioner and made suggestions for upkeep which I very much appreciate.
Alexandra D
1 month ago
Very good service.
Tim Morehouse Sr
1 month ago
Good job by Aron. He was friendly and courteous. Hoover was responsive to our need abd dispatched Aron quickly.
Adam W
2 months ago
Hoover exceeded all my expectations! From start to finish, the service was professional, efficient, and top-quality. A huge shoutout to Tom—he did an outstanding job and really went above and beyond to make sure everything was perfect. Tom is a true pro and the reason I’ll be calling Hoover again without hesitation.
Dan Budz
2 months ago
Hoover did an excellent job with our underground sewer repair and refurbishment. Needed to replace a section of pipe which collapsed and then a follow-up with trenchless liner install (CIPP) from the house, out to the connection with the city main. An expensive repair, but it would be with any company. They were able to help us out and reduce from their original estimate. The cost is in the equipment for the UV light cured pipe liner. Hoover’s technicians were all friendly and professional and answered all my many questions. Would recommend them to anyone facing similar circumstances.
Kris
2 months ago
The technicians are all very nice and friendly.
Colin Wright
2 months ago
Tyler came out and was completely professional and personable. I assumed I was just looking for an unclogging, however Tyler was able to find what the real problem and was able to get me scheduled for a repair because unfortunately it wasn't a simple unclogging. From the first phone call to their main office to the end result has been great!
Willie Mosby JR
2 months ago
Excellent experience with your company.
Ed Kriskywicz
2 months ago
Excellent job.
Leah Lewis
2 months ago
Very nice, quick service. Prompt response.
Virgia Lynn Peoples
2 months ago
My ex coworker referred me to Hoover Electric
Mary Leigh
2 months ago
First impressions are everything to me. I have to say that Hoover Electric (the services we needed) far exceeded anything I could have anticipated! Tristan, you were fantastic, personable and incredibly patient in diagnosing the issue we were dealing with. To the receptionist (I'm so sorry I can't remember your name!!) thank you. Thank you for listening, for being so understanding and accommodating. You did not have to stay on the phone with me as long as you did and listen to all of the woes we have been going through recently, but you did and I am beyond grateful. You have yourselves a new lifetime customer.
Denise Thompson
2 months ago
Punctual, helpful and professional
La La
2 months ago
Technician was very helpful
Jeanie Krauss
2 months ago
Gentlemen, that assisted today, both Ryan and Aaronvery very knowledgeable, professional, and able to translate into Layman’s Terms the information needed to explain their findings. Would definitely recommend Hoover to. Friends and family and personally choose them for any plumbing, heating Or air air-conditioned needs in the future. Which one honey oh, that’s our son he’s a policeman
Adam Walker
2 months ago
Hoover completed the job I had booked which was quite extensive. Let me tell you. The work that Hoover did was exceptional. Super clean work. Incredibly respectful of the homeowner. I will call Hoover for any needs going forward. They were spot on with timing, and kept me updated every single step of the way. Also they made sure I was happy before they left and they asked how I wanted things done such as how would I like the conduit ran. That stuff matters. It’s the little things. Call Hoover for all of your needs!
Bob K
2 months ago
Gage was very thorough and professional with his evaluation and estimate.
Michelle Bueltel
2 months ago
Tom came to flush my hot water heater which was included in my service contract. He was professional and knowledgeable.
Greg Schnaidt
2 months ago
Had a toilet repair and work on washer lines.
Kathy Tucker
2 months ago
Very timely , explained everything to me!!! And fixed the problem!!! Highly recommend.
Tom Jourdan
2 months ago
Tyler was profissional through out the trânsitoaction.
Lucia Malene
2 months ago
Great company! I signed up for the VIP service few months ago, and I scheduled the annual plumbing inspection yesterday. The technician Byron Sanders was very professional, friendly, and respectful of our home. Very pleased with his work. Highly recommend.
Sally Shiminski
2 months ago
Professional, friendly, very thorough and knowledgeable. We appreciated the time spent. Thank you. No payment, part of plan
Richard Holmes
2 months ago
Air conditioner repair was completed to my satisfaction. Ryan was professional and friendly.
James Theut
2 months ago
I found Brandon to be a very accomplished and accountable young man. He arrived to give me a quote on installing an EV charger in my home. Upon a thorough examination, he advised me that my home Electrical service is not adequate to accommodate a new EV charger. I really appreciate it is honesty.
Bob K
2 months ago
Gage was very thorough and professional with his evaluation and estimate.
Lori Craig
2 months ago
Taylen did a great job on inspection. Very thorough.
Adam Walker
2 months ago
Tristan Briggs came out to look at a shady electrical job done by Gardella electric. Tristan was very respectful, not “pushy”, let me know what was up and then let me decide. Not a “sales guy with a pitch.” If you need any electric work done, i recommend calling Hoover electric, plumbing and heating. Also do yourself a favor and ask for Tristan to come out. He even put on shoe covers! Call Hoover
Sean R
2 months ago
Took the time to see why my furnace was screaming and got it rixed same day
Kayte Victoria
2 months ago
Wesley did an amazing job! He came early, and got the job done quick! Really appreciated his expertise and professionalism. Highly recommend Hoover!
Andrew Fischer
2 months ago
He was great 👍🏻 he seemed pretty thorough and explained the latest codes in the electrical that would affect us.
Jonathan Cayle
2 months ago
Brendan did an outstanding job of presenting options for the installation of a standby generator… He is thoroughly knowledgeable, polite, kind, courteous, and thoroughly prepared to help us in our decision. He provided options for Payment that were more than flexible. We had several estimates planned… And this one, with Hoover Electric, was the first… We’re canceling the others and have decided to have the work done by Hoover Electric, plumbing heating and cooling. Hoover continues to provide outstanding service of the highest quality and at this point they are our “Go To” company for any of their services… We couldn’t recommend them more highly! Brendan did a great job… He represents Hoover superbly!
Tommy Morrison
2 months ago
Quick, detailed, and accurate diagnostic
Hana Kalaj
2 months ago
Friendly and professional!
Wendelyn Barone
2 months ago
New furnace and central air in one day! Moved all our things, cleaned, and put back! Couldn't ask for more, plus reasonably priced and warrantied! WOW
Michael Edds (Tilmossie)
2 months ago
Called at 9am Sat morning. Was here and done with step 1 of service before Noon. Very polite and professional. Couldn't have asked for more. Price was fair as well.
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