It’s still winter, so why worry about air conditioning? The Better
Business Bureau* recommends planning ahead now. While temperatures are
low, make sure your AC is working properly, so you won’t have any
air conditioner repairs when temperatures are high.
Take the time to check contractors out carefully; rushing to find a cooling
contractor can burn a hole in your wallet instead of keeping you cool.
In 2012, BBB received more than 9,000 complaints against heating and cooling
contractors and repair services. One of the most common mistakes consumers
make when looking for service providers is hiring the first contractor
they find. Not doing the proper research and not getting all the details
of the proposed service or repair in writing can be disastrous.
The Better Business Bureau recommends the following tips when ordering an
air conditioner repair or service:
Research the company’s background and licensing. Visit a Business
Review site like the BBB to check any
air conditioner repair company you plan to hire. Learn more about its reputation and history.
See if there are any complaints. Always confirm that the company is licensed
- Compare prices and service packages. Get at least three estimates for any
air conditioner repair work or maintenance work. All bids should be in
writing and should provide a full description of the services to be provided
and the materials to be used.
Review warranty coverage. Find out if the company offers any type of warranty
or guarantee. Make certain you understand the terms and conditions of
the coverage. Also, be sure to check the warranty on your current unit
to determine whether any
air conditioner repairs or replacements may be covered.
Ask about energy efficiency. Many new air conditioning units are manufactured
to be more energy efficient, especially when compared to older ones. Look
for the ENERGY STAR label to find out more about products that may cost
a little more up front, but save you in energy costs over time. Some models
may even be eligible for a tax credit. Ask your heating, ventilation and
air conditioning (HVAC) contractor to verify tax credit eligibility and provide the Manufacturer Certification
Statement for the equipment you plan to purchase.
For more information on air conditioner repair, check out these government sites:
In the United States, check out ENERGY STAR.
In Canada, check out Cdn ENERGY Star.